Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 477)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 février 2024

I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.

Blake Mill
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 22 février 2024

We are so glad Lynn was really helpful! We think so too ;)

We look forward to supporting your business!

-The Smile Team

Modifié le 21 mai 2024

Quick to respond to issues and Ezra was able to resolve it in such a short time.

Oobi
Australie
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

10 avril 2024

Jade was very helpful in getting my issue figured out!

Mays Street Boutique
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

27 février 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Cara & Co Craft Supply
Canada
7 mois d’utilisation de l’application
Smile.io a répondu 28 février 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

22 novembre 2023

Amazing service by Brandon !! Looking forward to figuring out a referral program for our store with this and consecutively will be working on our loyalty program. Will update this review as we learn more.

Care n Cure Online Pharmacy Qatar
Qatar
Plus d'un an d’utilisation de l’application
Smile.io a répondu 23 novembre 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

4 juillet 2024

Lots of thanks to Joana! Very cute support)))

KICA
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

17 novembre 2023

The support was very quick and was able to resolve the issue right away. Thank you!

Japanese Green Tea Co.
États-Unis
Environ 7 ans d’utilisation de l’application
Smile.io a répondu 21 novembre 2023

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

3 mai 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
États-Unis
1 jour d’utilisation de l’application
Smile.io a répondu 10 mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨

14 novembre 2023

I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!

Munchie Mountain
États-Unis
12 mois d’utilisation de l’application
Smile.io a répondu 16 novembre 2023

Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂

We'll be if you need anything while playing around with the new features!

Yours in Loyalty,

✨ The Smile Support Team ✨

29 février 2024

We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.

FajasColombianas.mx
Mexique
6 mois d’utilisation de l’application
Smile.io a répondu 2 mars 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨