Smile: Loyalty & Rewards
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I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.
We are so glad Lynn was really helpful! We think so too ;)
We look forward to supporting your business!
-The Smile Team
Quick to respond to issues and Ezra was able to resolve it in such a short time.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩
- Smile Team ✨
Jade was very helpful in getting my issue figured out!
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.
Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ The Smile Support Team ✨
Amazing service by Brandon !! Looking forward to figuring out a referral program for our store with this and consecutively will be working on our loyalty program. Will update this review as we learn more.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Lots of thanks to Joana! Very cute support)))
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The support was very quick and was able to resolve the issue right away. Thank you!
Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓
We'll be here if anything else comes up!
Yours in Loyalty,
✨ The Smile Support Team ✨
Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Jade - Smile Team✨
I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!
Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂
We'll be if you need anything while playing around with the new features!
Yours in Loyalty,
✨ The Smile Support Team ✨
We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨