Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 537)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 juillet 2017

Lack of integration with MailChimp is disappointing

Mika And Max
Australie
12 mois d’utilisation de l’application
29 mars 2017

wish there was more customization for the free account

Local Roots Nyc Food
États-Unis
11 mois d’utilisation de l’application
20 décembre 2017

The app is easy to install and to use. it's a shame that messages can't be customised under the free plan, especially since my customers don't speak english.

Yippeun
France
11 mois d’utilisation de l’application
4 avril 2021

This app has really slowed my website down, I'm not certain the benefits outweigh negatives in this case

Dark Heart Creations
Royaume-Uni
11 mois d’utilisation de l’application
Smile.io a répondu 5 avril 2021

Thanks so much for the honest review and letting us know about the issue you've experienced with slow loading. I've just sent you an email to follow-up with a potential fix for this, so I'd love to hear if you're seeing different results 😊

16 avril 2017

The app is great and explains setup well. Have had a few hiccups however. If your store has special characters in the name, it tends to mistype it. Also, unless you have an upgraded plan, you can't edit the automated email sent to customers referred with discount, and you're unfortunately stuck with sending these people a $10 coupon. I will follow up on this review if these two issues get resolved.

Gentlemans Juice
États-Unis
11 mois d’utilisation de l’application
5 juin 2024

türkçe dil seçeneği olmaması çok kötü üstelik türkiyedeki birçok marka kullanıyor yazmışlar en azından kendi çevirimizi ekleyebilmemiz iyi olurdu

Kameya
Turquie
16 minutes d’utilisation de l’application
Smile.io a répondu 28 juillet 2024

Thank you for taking the time to leave us your feedback. We value your opinion and reached out to you personally via email to discuss options with you further.

Modifié le 27 novembre 2016

I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/
It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.

Glam Geek
États-Unis
9 mois d’utilisation de l’application
5 juillet 2017

new to this app and shopify...$59 a month is too steep for a beginner

Charlush
États-Unis
9 mois d’utilisation de l’application
31 janvier 2017

Just installed the app, so far so good

R Health
Canada
9 mois d’utilisation de l’application
5 mars 2020

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

WIGKED WIGS
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 6 mars 2020

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊