Avis (6 153)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 juin 2024

Tremendous support

Re'equil
Inde
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

The Smile Team✨

Modifié le 9 mai 2024

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!

The Press Club
États-Unis
Environ 6 ans d’utilisation de l’application
Smile.io a répondu 30 avril 2024

Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨

The Smile Team 💝

6 juin 2024

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

Lust México
Mexique
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 8 juin 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

14 juin 2024

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Sugar Cookies Lingerie
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 17 juin 2024

Thank you for leaving a review! It was a pleasure helping you get set up!

Angie - Smile Team✨

13 mai 2024

Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.

Dominique Cosmetics
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 14 mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

18 mai 2024

Andreandana was very helpful and resolved our problem quickly, thank you so much!

DLA Cosmetics
États-Unis
Presque 3 ans d’utilisation de l’application
Smile.io a répondu 21 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

4 juin 2024

Great support ! Thank you !

Château de Berne
France
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 5 juin 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

21 mai 2024

Good functionality and easy to manage

BluShark Straps
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 24 mai 2024

Thank you for your review! We are so happy to hear you find the app easy to manage!

10 mai 2024

We have been using Smile for over a decade. We have used them across platforms, name changes and through rough times. Best rewards platform out there. Support is awesome and spot on. Can't say enough good things about this app.

Beadsofcambay.com
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 12 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

30 avril 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 2 mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨