Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (3 959)

Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
6 septembre 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 9 septembre 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

8 juillet 2024

Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.

Karen M Designs
États-Unis
3 jours d’utilisation de l’application
Smile.io a répondu 28 juillet 2024

We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.

17 septembre 2024

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Mississauga Hardware Centre Inc
Canada
11 mois d’utilisation de l’application
Smile.io a répondu 19 septembre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

17 juin 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

16 octobre 2024

I had a query about API, the team were very helpful and guided me quickly to solve my issue.

BELIER
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 18 octobre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨

25 mars 2025

Super support!

alldeserved.com
États-Unis
2 jours d’utilisation de l’application
Smile.io a répondu 28 mars 2025

Thank you for this review!

16 septembre 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Acid Queen Jewelry
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 17 septembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

22 juillet 2024

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

Zensah
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 25 juillet 2024

Thank you for this lovely review - we think Jade is great too! :)

19 novembre 2024

App is very user friendly, good customer support

From Another
Canada
Plus d'un an d’utilisation de l’application
Smile.io a répondu 21 novembre 2024

Thank you for your lovely review!

3 juillet 2024

Joana was so quick and extra helpful. She had many suggestions to solve my query and followed up with me! Excellent service, many thanks!

Grace & Thorn
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨