Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 478)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 avril 2024

Amazing experience!

Lisa was very patient and helpful. Our team appreciates her and her assistance.

Buttercloth
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 10 avril 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

13 décembre 2023

It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!

Aromatic Infusions
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 15 décembre 2023

Thanks so much for taking the time to leave such kind words about both our app and Lisa! We agree, Lisa rocks 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

Modifié le 10 septembre 2024

Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)

METALAB SUPPS
Afrique du Sud
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 7 février 2024

Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

5 février 2024

It's working out fine - the customers seem to know what they're doing too

Blue Horizon Blood Tests
Royaume-Uni
Plus d'un an d’utilisation de l’application
Smile.io a répondu 7 février 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

18 mai 2024

very fast response

Crystals Wholesale USA
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 21 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

20 septembre 2024

Malísimo. Su servicio sí da puntos, pero la gente no puede usarlos. Y al abrir el caso con soporte, más de 24 horas y nadie es capaz de responder el chat. Más de 3 días y nadie responde por correo.

DermaOnline by Provederma
Mexique
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 22 septembre 2024

Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.

5 janvier 2024

After using various reward apps for years I always struggled to find an easy way to set up my program and user interfaces were always confusing. Smile made it easy to set up my store within minutes and start building lifetime value for my clients.

Prime Sports Nutrition
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 7 janvier 2024

We are so glad to hear that setting up your program was straightforward! We are looking forward to watching your program thrive! :)

7 février 2024

Customer service is available, friendly & responsive. Thank you for making my customers happy!

Benzie Design
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 9 février 2024

Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

16 janvier 2024

I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!

Dalia Botanique
Royaume-Uni
4 mois d’utilisation de l’application
Smile.io a répondu 30 janvier 2024

Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛

We are so delighted to hear that you have had great experiences with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

4 janvier 2024

We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!

Sprouts of Bristol
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 6 janvier 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨