Smile: Loyalty Rewards Program
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very good
Thank you for the 5 star review!
Shelby - Smile Team ✨
Just started using this app. So far it is working as described. Had one technical issue but it was addressed and resolved fairly quickly thanks to Ezra.
We are so glad you found Ezra to be helpful (we think he's great too!) We are looking forward to watching your program thrive!
Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.
We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.
We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)
Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Cole from support really help me solve my issue
So pleased Cole could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Perfect app and great support when you have questions!!
Thanks for dropping in to leave a review! Glad you were able to get the help you needed 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Easy to use, great service.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!
Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app
- Hannah :)
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨