Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 559)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 septembre 2016

Pretty great app, recommended for ALL sites, doesn't matter what you sell, put it in!

Ilovegamepads
Canada
16 jours d’utilisation de l’application
21 janvier 2022

App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great.
The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see!
Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!

Birkholz Perfume Manufacture
Allemagne
11 mois d’utilisation de l’application
Smile.io a répondu 21 janvier 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

16 janvier 2017

Pretty awesome so far! The only downside is how CRAZY expensive it is over 500 customers. Just ridiculous. Like seriously, what gives you guys the right to charge that damn much for a rewards program? Absurd. It's a cool app, but if I do get over 500 people sign up, I will either cancel the program or find another one that isn't so expensive.

Minikin Baby
États-Unis
11 mois d’utilisation de l’application
15 juin 2017

very good.
Points reward is a very complete system

Tolytolly1
R.A.S. chinoise de Hong Kong
16 jours d’utilisation de l’application
30 août 2016

Simple and easy to use. Perfect for non technical ecomm site owners.

Kira Kira Store
Canada
16 jours d’utilisation de l’application
Modifié le 17 avril 2020

Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol.

Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!

Freia247
Singapour
11 mois d’utilisation de l’application
Smile.io a répondu 15 avril 2020

Hi there! Thank you for your review! We do 'grandfather' our existing clients' plans when changes are made - we'll send over an email to help out! 😊

23 avril 2016

Just starting but looks good so far and super easy to install

Aroma Addiction
Nouvelle-Zélande
16 jours d’utilisation de l’application
19 septembre 2016

I Love their easy setup, and multitude of features! This is a great rewards platform!

The Great E Vape
Royaume-Uni
16 jours d’utilisation de l’application
8 novembre 2023

Limitation on POS filter.

MS. READ (M) Sdn Bhd
Malaisie
Environ un an d’utilisation de l’application
Smile.io a répondu 28 juillet 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

18 décembre 2017

I have just launched with this program on our Shopify store and so far I am impressed both with what it can do and the support we have been given. Thanks especially to Fiona for her help in getting started. Looking forward to some great results!

Shineon Co Nz
Nouvelle-Zélande
16 jours d’utilisation de l’application