Avis (6 090)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 janvier 2024

Very good app experience, it can meet my requirements, and the customer service team is also actively helping me solve problems.

OTTOCAST
R.A.S. chinoise de Hong Kong
7 jours d’utilisation de l’application
Smile.io a répondu 6 janvier 2024

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

4 août 2023

I've had a wonderful experience using Smile.io. What truly stands out is their customer support team - they are incredibly responsive and always eager to help. Their dedication to resolving issues and answering queries is commendable, making the whole user experience smooth and enjoyable. If you're looking for an app that not only offers great features but also top-notch customer service, I highly recommend Smile.io. Keep up the excellent work!

YOKO.LV
Lettonie
11 mois d’utilisation de l’application
Smile.io a répondu 5 août 2023

Thanks so much for taking the time to write this review 🤩

16 octobre 2023

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

Superstitchous
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 18 octobre 2023

Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.

Cheers

The Smile Team

28 septembre 2023

AH-MAZING app! Great features that my customers love, really easy to customise and super friendly and helpful support! Recommend this to any small (or large) business to help with customer retention

Sunday Ritual Limited
Nouvelle-Zélande
Plus d'un an d’utilisation de l’application
Smile.io a répondu 2 octobre 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

22 décembre 2023

We have just started, but the customer service has been fantastic. Andy and Joaana have been a huge help to set up the program for us!

See Love
Inde
8 jours d’utilisation de l’application
Smile.io a répondu 25 décembre 2023

Thank you so much for leaving a review! We agree that Andy & Joana are indeed fantastic 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

3 octobre 2023

This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock

Koi Market
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 4 octobre 2023

Thanks so much for taking the time to leave a review! It means a lot to us. You rock too!

- Nicole

19 décembre 2023

Great App with great functions. Customer support is also to notch.

Nikkia Joy Cosmetics AU
Australie
Plus d'un an d’utilisation de l’application
Smile.io a répondu 20 décembre 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

It was a pleasure to assist you.

Lynn - Smile Team ✨

24 janvier 2024

Easy to work with for us and our customers

Harvest Hills Skin Care, LLC
États-Unis
1 jour d’utilisation de l’application
Smile.io a répondu 25 janvier 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

4 juillet 2023

Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.

Olive My Pickle
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 4 juillet 2023

Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩

It was a pleasure chatting with you today — I had a good giggle as well 😂

Lisa - Smile Team✨

17 août 2023

good support. still figuring things out. but good help. hopefully they expand to other more social media platforms like Tiktok etc. thanks

Labada Laundry
Canada
Environ un an d’utilisation de l’application
Smile.io a répondu 18 août 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team