Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 645)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 janvier 2024

I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!

Dalia Botanique
Royaume-Uni
4 mois d’utilisation de l’application
Smile.io a répondu 30 janvier 2024

Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛

We are so delighted to hear that you have had great experiences with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

18 mai 2024

Andreandana was very helpful and resolved our problem quickly, thank you so much!

DLA Cosmetics
États-Unis
Presque 3 ans d’utilisation de l’application
Smile.io a répondu 21 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

5 avril 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 8 avril 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

Modifié le 5 septembre 2024

Their customer service is superb and the app is very good!

Revit
Singapour
7 mois d’utilisation de l’application
Smile.io a répondu 10 juillet 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

11 juin 2024

At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.

Love Cherish
Irlande
3 mois d’utilisation de l’application
Smile.io a répondu 12 juin 2024

Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah

20 mai 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malaisie
3 mois d’utilisation de l’application
Smile.io a répondu 24 mai 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

2 juillet 2024

Customer service is excellent. Program is working great. My customers love this rewards program!

One Stop Apothecary Shop
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

3 janvier 2025

Merci pour votre aide

La Fabrique de Marie
France
Environ 17 heures d’utilisation de l’application
Smile.io a répondu 5 janvier 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

7 février 2024

Customer service is available, friendly & responsive. Thank you for making my customers happy!

Benzie Design
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 9 février 2024

Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

10 juin 2024

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

GINLEE Studio
Singapour
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 12 juin 2024

Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)