Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 610)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 juillet 2024

Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)

The Third Place Books
Australie
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thanks for taking the time to leave us a review! 💛

Joana - Smile Team 💛

30 avril 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 2 mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

15 août 2024

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Modifié le 23 août 2024

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
Afrique du Sud
19 jours d’utilisation de l’application
Smile.io a répondu 20 août 2024

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

14 juin 2024

Lisa provided fantastic service, helping me add the Smile app to my updated theme. A lot of my customers enjoy using the Smile app. It is simple and easy to use.

Immune Boost Naturals
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 17 juin 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5 avril 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 8 avril 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

Modifié le 25 juin 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
États-Unis
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

5 mars 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨

23 avril 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Canada
7 mois d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

23 mai 2024

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 25 mai 2024

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖