Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 550)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 juin 2023

Good value for money and support have been very responsive to my questions and have created mini-video tutorials for specific issues. The functionality is B2C focussed and we run a B2B business, hence I'm not able to give 5 stars as some configuration options that would be useful aren't currently available.

Unilever Professional India
Inde
5 mois d’utilisation de l’application
Smile.io a répondu 30 juin 2023

Thanks so much for the feedback around some of the things we could be doing better to be more B2C focused. I have reached out to learn more because we would love to hear more specifics about what these needs are!

Genuinely looking forward to hearing more. See you over in the email/chat threads!

Yours in Loyalty,

Brandon

Modifié le 31 juillet 2017

This is APP is V.Cool and Slick with nice service.

..Customers will be happy making points...and am happy if customers are happy : )

Good luck Wishing you all the best.

Kind regards

Moosa Silwadi
www.moosasilwadi.com

Moosa Silwadi
Bahreïn
7 jours d’utilisation de l’application
Modifié le 15 mars 2021

It was tough at first, but I was able to get some help to understand the program. Maggie helped me with all my questions.

LK Boutique
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 16 mars 2021

Thanks for the honest review, and we're so happy Maggie was able to get you sorted with all your questions!

1 août 2022

Tech supporter Nicole was amazing and thorough. I have no doubt if I have a problem on my side, they will walk me through what to do. !!!!

White Flower
États-Unis
7 jours d’utilisation de l’application
Smile.io a répondu 1 août 2022

It was great chatting with you today! Thanks so much for taking the time to leave a review 😄 Don't hesitate to reach out if you need anything, we are here! - Nicole

28 avril 2017

I just installed this app from Oberloo's recommendation. It works perfectly and I see how we will benefit from using it at https://wallsndreams.com/
I highly recommend using this app

Goodmerchant
Australie
7 jours d’utilisation de l’application
28 juin 2017

Easy and cool app!
Does what you need it to with ease.

Boutique 218
États-Unis
7 jours d’utilisation de l’application
11 mai 2017

The application is great, but lacking the translation for other language, many customers do not know how to use and have difficulties even the store doing a detailed manual.
If it is possible to change the note then I add 5 stars if the translation is added to other languages, I need the Brazilian Portuguese.

O aplicativo é ótimo, porém falta a tradução para outras linguagem, muitos clientes não sabem usar e tem dificuldades mesmo a loja fazendo um manual detalhado.
Se for possível alterar a nota depois coloco 5 estrelas caso seja acrescentado a tradução para outras línguas, preciso da português brasil.

Poison Dress
Brésil
5 mois d’utilisation de l’application
2 février 2023

So far so good! The customer service is very attentive and super helpful if you have any questions installing the app. Shout out to Lisa for helping me figure out the API codes! I'm excited to implement this loyalty program for my customers :)

Jazeena
États-Unis
7 jours d’utilisation de l’application
Smile.io a répondu 2 février 2023

It was an absolute pleasure chatting with you today! Thank you so so much for taking the time to leave this review and for your super kind words 💖💛 - Lisa

17 octobre 2017

Very easy to use - took me 15 mins to set up basic rewards. Took me 4 months at my old job to implement a rewards program.

Micro-services ftw

Tha Nerdvana
Australie
7 jours d’utilisation de l’application
10 mars 2018

Nice app. Thank you. Very helpful for a newbie like me.

Elviajero
Philippines
7 jours d’utilisation de l’application