Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 550)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 février 2024

Lynn was great with her assistance. Thank you for such a great customer service!

Renzo's Vitamins
États-Unis
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 23 février 2024

Thanks so much for taking the time to leave a review! We are happy Lynn could assist!

Yours in Loyalty,

✨ The Smile Support Team ✨

Modifié le 2 octobre 2024

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Italie
Plus d'un an d’utilisation de l’application
Smile.io a répondu 22 février 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)

10 avril 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Canada
3 mois d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

30 janvier 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finlande
7 mois d’utilisation de l’application
Smile.io a répondu 31 janvier 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

10 mai 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
Canada
17 jours d’utilisation de l’application
Smile.io a répondu 11 mai 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

30 mars 2024

Excellent app and customer care. They're ready to assist with anything and give you recommendations with anything you might need.

thrift.mt
Malte
4 mois d’utilisation de l’application
Smile.io a répondu 1 avril 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

- Smile Team ✨

27 janvier 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 31 janvier 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

31 janvier 2024

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
États-Unis
11 mois d’utilisation de l’application
Smile.io a répondu 1 février 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

27 février 2024

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

SORTE store
Brésil
Plus d'un an d’utilisation de l’application
Smile.io a répondu 28 février 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

The Smile Team ✨

11 avril 2024

Jade was so helpful to us to in setting up the app blocks in our theme editor. She stay in the chat with myself and my coworker basically all day until we ran out of questions for her. Very responsive and solved all our problems!

Jolly Pets
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 13 avril 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨