Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 641)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 août 2024

Always have great success with online chat. Today Lisa helped me with a workaround to a problem that I was trying to solve. Thank you Lisa.

Italian Motors USA LLC
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 1 septembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Modifié le 23 août 2024

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
Afrique du Sud
19 jours d’utilisation de l’application
Smile.io a répondu 20 août 2024

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

5 avril 2024

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
Royaume-Uni
23 jours d’utilisation de l’application
Smile.io a répondu 6 avril 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

29 juillet 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Lash Lift Society
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 31 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

27 mai 2024

Joana and the Smile team was extremely helpful! We had a quick response and easy fix getting us back in action within a day.

Roast House Coffee
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 28 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

18 mai 2024

Andreandana was very helpful and resolved our problem quickly, thank you so much!

DLA Cosmetics
États-Unis
Presque 3 ans d’utilisation de l’application
Smile.io a répondu 21 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

21 juin 2024

Smile has been great for our business! Great customer service too.

DERMALA
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 22 juin 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

1 mai 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
Royaume-Uni
Presque 6 ans d’utilisation de l’application
Smile.io a répondu 6 mai 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

3 janvier 2025

Merci pour votre aide

La Fabrique de Marie
France
Environ 17 heures d’utilisation de l’application
Smile.io a répondu 5 janvier 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 mai 2024

The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.

The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.

Mmmm! Singapore
Singapour
2 mois d’utilisation de l’application
Smile.io a répondu 15 mai 2024

Thank you for your review! We are so glad we've been able to help both your online and in store customers :)