Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 550)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 janvier 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Pérou
9 mois d’utilisation de l’application
Smile.io a répondu 16 janvier 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

10 mars 2024

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

The Empress & Wolf
Australie
3 mois d’utilisation de l’application
Smile.io a répondu 14 mars 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

15 février 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
États-Unis
16 jours d’utilisation de l’application
Smile.io a répondu 18 février 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16 avril 2024

Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.

The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.

Oppastore
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 18 avril 2024

Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!

27 avril 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

DKS Natural Products
Royaume-Uni
Environ 15 heures d’utilisation de l’application
Smile.io a répondu 10 mai 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

13 décembre 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australie
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 14 décembre 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

4 juillet 2024

Lots of thanks to Joana! Very cute support)))

KICA
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 janvier 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
France
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 10 janvier 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 mai 2024

Joanna helped me a lot with my account. Thanks joanna!

ModernRoots Natural Soaps & Body Care
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 10 mai 2024

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

1 février 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 3 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨