Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 646)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 janvier 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 31 janvier 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

31 janvier 2024

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
États-Unis
11 mois d’utilisation de l’application
Smile.io a répondu 1 février 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

25 juin 2024

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.

Antikode
Indonésie
18 jours d’utilisation de l’application
Smile.io a répondu 27 juin 2024

Thank you for the review! We really appreciate it. We think Ezra is pretty awesome too 😄

-The Smile.io Team

19 mars 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
États-Unis
6 jours d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

16 août 2024

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

RVA Store
États-Unis
Environ une heure d’utilisation de l’application
Smile.io a répondu 17 août 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 juillet 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
États-Unis
24 jours d’utilisation de l’application
Smile.io a répondu 16 juillet 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.

15 janvier 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Pérou
9 mois d’utilisation de l’application
Smile.io a répondu 16 janvier 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

Modifié le 21 mai 2024

Quick to respond to issues and Ezra was able to resolve it in such a short time.

Oobi
Australie
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

10 avril 2024

Jade was very helpful in getting my issue figured out!

Mays Street Boutique
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

27 février 2024

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

SORTE store
Brésil
Plus d'un an d’utilisation de l’application
Smile.io a répondu 28 février 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

The Smile Team ✨