Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 477)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 12 janvier 2021

tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of.
We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps.
One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal.
I can still recommend it, it's a good app that does well what it's supposed to do.

INJU
Allemagne
27 jours d’utilisation de l’application
Smile.io a répondu 12 janvier 2021

Dankeschön for the kind review 🇩🇪 We appreciate both the tl;dr and detailed feedback regarding text editing on the app! While most of the text is customizable with our paid plans, it's true that not everything can be edited. We're always looking to make improvements, so thank you as well for letting our support team know specifically what we could do better 😁

Modifié le 5 septembre 2017

Can you set up a program for customers who would like to leave a view for products, they can earn the points?
Other programs about this app are amazing!

Wildteaqi Official Website
Chine
1 jour d’utilisation de l’application
6 octobre 2016

So far so good. Just started using this app and it seems like it's going to work out just fine for us!

Perfume Samples And Decants
États-Unis
26 jours d’utilisation de l’application
14 juillet 2016

Really simple to use and set up, in one week we had 53 loyalty members and had issues out 7100 points. I am really impressed with the app so far just a little concerned about the prices of the plans as I start to get near to upgrading.

Woodys Free Range Farm
Nouvelle-Zélande
26 jours d’utilisation de l’application
8 mai 2016

Definitely love this and super easy to install!

Shopigirls
États-Unis
1 jour d’utilisation de l’application
1 avril 2023

OMG! Incredible service and the application is great, one of those applications that really works excellently with its free plan for businesses that are just starting! I hope to grow and get the next plan. Thanks for having it built.

Junio 12
États-Unis
1 jour d’utilisation de l’application
Smile.io a répondu 1 avril 2023

WOW! Thanks so much for this incredible review 🙌 We are extremely pleased to see all the ways Smile supports your business and we are so excited to see your store continue to grow with Smile! ✨

16 août 2016

I was looking for an app like this. Looks like it has everything I need.

Lolla Bella Boutique
États-Unis
1 jour d’utilisation de l’application
22 juillet 2017

This has been so EASY to work with so far! I honestly wasn't expecting it to be this fast and easy to setup such a powerful app. It's been working perfectly so far too!

Reys Fashion
Canada
1 jour d’utilisation de l’application
17 août 2017

The best and most simple Loyalty App to use!

Foursix Clothing Ltd
Royaume-Uni
1 jour d’utilisation de l’application
Modifié le 17 août 2022

Such wonderful support in helping me set up the app - quick and easy and even had custom videos to help.

Happily Zen
Australie
1 jour d’utilisation de l’application
Smile.io a répondu 16 août 2022

Thank you so much for this wonderful feedback! 😍 We love helping small businesses just like yours, that is why we do what we do! It was great chatting, I appreciate you! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️