Smile: Loyalty & Rewards
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tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of.
We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps.
One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal.
I can still recommend it, it's a good app that does well what it's supposed to do.
Dankeschön for the kind review 🇩🇪 We appreciate both the tl;dr and detailed feedback regarding text editing on the app! While most of the text is customizable with our paid plans, it's true that not everything can be edited. We're always looking to make improvements, so thank you as well for letting our support team know specifically what we could do better 😁
Can you set up a program for customers who would like to leave a view for products, they can earn the points?
Other programs about this app are amazing!
So far so good. Just started using this app and it seems like it's going to work out just fine for us!
Really simple to use and set up, in one week we had 53 loyalty members and had issues out 7100 points. I am really impressed with the app so far just a little concerned about the prices of the plans as I start to get near to upgrading.
Definitely love this and super easy to install!
OMG! Incredible service and the application is great, one of those applications that really works excellently with its free plan for businesses that are just starting! I hope to grow and get the next plan. Thanks for having it built.
WOW! Thanks so much for this incredible review 🙌 We are extremely pleased to see all the ways Smile supports your business and we are so excited to see your store continue to grow with Smile! ✨
I was looking for an app like this. Looks like it has everything I need.
This has been so EASY to work with so far! I honestly wasn't expecting it to be this fast and easy to setup such a powerful app. It's been working perfectly so far too!
The best and most simple Loyalty App to use!
Such wonderful support in helping me set up the app - quick and easy and even had custom videos to help.
Thank you so much for this wonderful feedback! 😍 We love helping small businesses just like yours, that is why we do what we do! It was great chatting, I appreciate you! ☀️
Cheers,
Joshua - Smile Team 🧙♂️