Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 616)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 mars 2017

Sweet Tooth Works Great !!! So glad i found it!

Simply Scentful 2
États-Unis
2 jours d’utilisation de l’application
21 janvier 2017

I am using it now and let you more later

Choose Some Suovenirs
États-Unis
2 jours d’utilisation de l’application
2 juin 2017

love it love it love it love it love it love it love it woahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh.

Hydra Athletics
États-Unis
Environ 2 mois d’utilisation de l’application
25 décembre 2020

Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.

WPL RC Official Store
Malaisie
2 jours d’utilisation de l’application
Smile.io a répondu 26 décembre 2020

Thanks so much for taking the time to share your feedback! It's warmly appreciated. Happy Holidays from Smile :)

5 septembre 2016

Nice app if you just want to have the basic features. Says that it's a free app but the majority of its' features are a pay per month service.

Ink Ales
États-Unis
2 mois d’utilisation de l’application
22 mars 2022

like the product, both convenient and fairly ok to set up
support is also very very good if needed and very reactive

OMA & ME
France
2 jours d’utilisation de l’application
Smile.io a répondu 22 mars 2022

Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖

12 août 2023

Always ready to help, any doubt or query you have, they are there to help you. Great support you have with this app.

EmiliaCarolina
Chili
2 jours d’utilisation de l’application
Smile.io a répondu 16 août 2023

We are so happy you've found our support team helpful! We appreciate your kind words and review :)

Don't hesitate to reach back out if there is anything else we can do for you!

Modifié le 21 août 2022

If your focusing on your SEO this app has many Javascript issues. With a new site Google page insights was giving me a 38 score. With smile.io being the major contributor. I reach out to support to let them know of the details of the Google issues and the app issues Google was able to provide detailed information about and they immediately brushed it off saying it was not them and instead other apps. I did a support video, recorded it in there help chat with an agent to show them what the code issues where on the mobile and desktop analysis. They knew and didnt care and or denied it was them, despite proof. So I deleted smile.io and my mobile speed score went from 39 to 75 instantly! Load spead it one of the number one areas Google looks at to rank your site high in Google searches and improve users from clicking away. With smile my full load time was 10sec after deleting it it went to 3.5sec. Sad to have deleted it but it was the best for my business to rank on google and measurable improve customer experience. Run your page insights before and after and you'll see the load time drop. Even with disabling the button on mobile. Hope they will finally address there code performance issues, this is a much have for shop owner.

Hot Pawz
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 22 août 2022

Thank you for the feedback! We've sent an email your way with more information about the concerns you have addressed. 🙂

7 décembre 2019

Absolutely the worst app experience I have ever had. I have no idea why anyone uses this. Both points and referrals programs fail massively when it comes to the pieces that should be customizable on the website end, and both are absolutely dreadfully user-unfriendly on the customer end. There are so many flaws in both systems I feel like they are selling this ridiculously overpriced app without ever even having beta tested it, as customer service was not even aware of the very obvious issues that I immediately noticed. I would give zero stars if possible, and my strongest recommendation to stay far away from this garbage, but I will say that their customer service team was very responsive, even though they were 100% entirely unable to help fix any of the problems that are absolutely evident. My customers couldn't even figure out how to use the rewards, and I don't blame them because it is an utter PITA and can fail at multiple points along the way. So very bad. So very over-priced. Save yourselves and look elsewhere.

MagicAtYourDoor.com
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 9 décembre 2019

Thank you for the feedback!

14 juin 2016

Very easy to set up....have yet to see how it works in the market..

Nifty Scissors
Canada
Environ 2 mois d’utilisation de l’application