Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 480)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 novembre 2023

Lynn who was very attentive with my reboot of Smile.io not working with my Shopify was the best more attentive help. She responded practically in real-time.

I would like to deal with her again in the future. She was that helpful and responsive.

Thanks,
Ray

UBECARD.COM
Canada
5 mois d’utilisation de l’application
Smile.io a répondu 15 novembre 2023

We appreciate you taking the time to leave us a review and that you found Lynn to be so helpful! She is an absolute rockstar and I know she will be so happy to read this 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

10 mars 2024

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

The Empress & Wolf
Australie
3 mois d’utilisation de l’application
Smile.io a répondu 14 mars 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

6 avril 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malaisie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 28 juillet 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

31 janvier 2024

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
États-Unis
11 mois d’utilisation de l’application
Smile.io a répondu 1 février 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

27 janvier 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 31 janvier 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

20 novembre 2023

Thank you for following up to be sure I have what I need.

Ginger and Bear
Singapour
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 22 novembre 2023

It's our pleasure! Thank YOU for taking the time to leave us a review - it means so very much 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

18 mars 2024

I use to love this app in my store but it recently stopped working and I can’t figure out why.

MI Sew Cute Creations
États-Unis
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 20 mars 2024

Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.

Best regards

David

Senior Merchant Success Manager

11 juillet 2024

التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

WAVE SHOP
Arabie saoudite
Environ 2 mois d’utilisation de l’application
Smile.io a répondu 12 juillet 2024

Thank you for your lovely review - we are so pleased Jade was able to give you great service!

15 février 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
États-Unis
16 jours d’utilisation de l’application
Smile.io a répondu 18 février 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

3 avril 2024

Great support as always, thanks Andreandana!

Quan Shui Wet Market
Singapour
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 4 avril 2024

Thanks for the kind words, we'll make sure Andreandana sees them!

Take care!

Yours in Loyalty,

✨ The Smile Support Team ✨