Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 621)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 septembre 2022

So far so good! I sent a message to support over night and wa la, I had an answer the next morning! The app has been easy to use so far and I cant wait to start managing my customers.

Keen Beauty Co
États-Unis
28 jours d’utilisation de l’application
Smile.io a répondu 29 septembre 2022

Thanks so much for leaving us a review! The beauty of our global team is that we are proactive and provide solutions 24/7, so glad you were able to get the help you needed quickly! 💫 Wishing you all the best with your launch! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

27 septembre 2017

Would be SO much better if this was integrated into the user's account info instead of them having to have an ugly circle on their phone all the time. I'm surprised this app makes any money due to that. People HATE having stuff like that in their faces. Having said that, the IDEA of the app is great.

Black Velvet Indulgence
États-Unis
Environ un mois d’utilisation de l’application
30 novembre 2023

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

WazzaVerse
Royaume-Uni
1 jour d’utilisation de l’application
Smile.io a répondu 2 décembre 2023

Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.

Cheers

The Smile team

12 septembre 2016

Definitely helped increase traffic to my website.

Tomato Paste
Argentine
27 jours d’utilisation de l’application
12 octobre 2020

I like this app because this app helps me to keep our customers send a reference to their friends. It's simple to set up. I wish this app can design smaller in my screen.

The Lover Fashion
Viêt Nam
1 jour d’utilisation de l’application
Smile.io a répondu 12 octobre 2020

Thank you so much for your 5-star review, and for sharing some feedback!
We're so happy to hear that you like the referral program and the setup process.
With regards to the icon added to your site - we'll send you over an email to help out! 💖

27 août 2021

I love the app and the customer service team is awesome! I wish the paid plan is more affordable for small business like mine.

SunSkincare
Canada
1 jour d’utilisation de l’application
Smile.io a répondu 28 août 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

9 août 2016

I'm hopeless setting up any App but apparently I have successfully set up Sweet Tooth, so that's something to be very pleased about. I will give 5 stars when I see whether or not it promotes sales.
I definitely recommend this app for ease of set up and being innovative though.

Homestead Range
Nouvelle-Zélande
27 jours d’utilisation de l’application
Modifié le 12 janvier 2021

tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of.
We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps.
One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal.
I can still recommend it, it's a good app that does well what it's supposed to do.

INJU
Allemagne
27 jours d’utilisation de l’application
Smile.io a répondu 12 janvier 2021

Dankeschön for the kind review 🇩🇪 We appreciate both the tl;dr and detailed feedback regarding text editing on the app! While most of the text is customizable with our paid plans, it's true that not everything can be edited. We're always looking to make improvements, so thank you as well for letting our support team know specifically what we could do better 😁

Modifié le 5 septembre 2017

Can you set up a program for customers who would like to leave a view for products, they can earn the points?
Other programs about this app are amazing!

Wildteaqi Official Website
Chine
1 jour d’utilisation de l’application
6 octobre 2016

So far so good. Just started using this app and it seems like it's going to work out just fine for us!

Perfume Samples And Decants
États-Unis
26 jours d’utilisation de l’application