Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avis (6 641)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 février 2025

We are just installing this program so have to provide feedback on success in about 8-12 weeks but I can already say that the customer support has been very helpful so far.

Tea Rebellion
Canada
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 28 février 2025

Thank you for taking the time to leave a review! We are happy to hear that customer support has been helpful and look forward to watching your program thrive too.

29 novembre 2024

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 30 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

11 décembre 2024

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
Canada
7 mois d’utilisation de l’application
Smile.io a répondu 13 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

3 décembre 2024

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and ...

Pacific First Aid
Canada
6 mois d’utilisation de l’application
Smile.io a répondu 4 décembre 2024

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

19 décembre 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 22 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 décembre 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 7 décembre 2024

So glad Shelby was able to assist you and thank you for your lovely review! :)))

11 février 2025

Support (Lynn and Jade) were super helpful. This app has been great for conversions.

NutriPetPak
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 13 février 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

25 février 2025

Great service and excellent communication! Lynn was able to help us resolve our concern. Highly recommended!

Hairsense
Canada
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 26 février 2025

Thank you for leaving this review! We are thrilled you had great service from Lynn.

7 décembre 2024

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
Canada
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 9 décembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

6 février 2025

Such an awesome app. I absolutely love it and would recommend it to every business owner.

DynamicAli Skincare
Jamaïque
5 mois d’utilisation de l’application
Smile.io a répondu 8 février 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨