Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 février 2024

this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended

The Brighton Beard Company
Royaume-Uni
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 7 février 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

31 janvier 2024

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
Royaume-Uni
12 mois d’utilisation de l’application
Smile.io a répondu 2 février 2024

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

4 avril 2024

We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!

Love Light Minnesota
États-Unis
Environ un mois d’utilisation de l’application
Smile.io a répondu 6 avril 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

7 février 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 9 février 2024

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

22 février 2024

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 27 février 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

12 janvier 2024

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 16 janvier 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16 avril 2024

I'm a new user about this app. Great service, fast response! Appreciate it:)

Birdfy
États-Unis
9 mois d’utilisation de l’application
Smile.io a répondu 18 avril 2024

Thank you for your review. We are happy to hear you had a speedy response to your questions!

19 mars 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
États-Unis
6 jours d’utilisation de l’application
Smile.io a répondu 21 mars 2024

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

6 mars 2024

Fantastic customer support second to none! Fast response time, so helpful and Karen went the extra mile :) 10/10 star in customer service!

Tuesday Label
Nouvelle-Zélande
Presque 3 ans d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

10 mars 2024

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Highness NZ
Nouvelle-Zélande
13 jours d’utilisation de l’application
Smile.io a répondu 14 mars 2024

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨