Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 374)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 octobre 2023

We have been looking for a customer reward program that works with existing apps and custom programming. Well, we found it and could not be happier with Smile: Loyalty & Rewards. It has many great features, including customization and excellent customer support. It is highly recommended!

Relaxus Professional
Canada
4 mois d’utilisation de l’application
Smile.io a répondu 13 octobre 2023

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Modifié le 24 mars 2024

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Rider Shop TH
Thaïlande
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 27 octobre 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

5 mars 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

My Ruby Lips
États-Unis
7 mois d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

9 avril 2024

I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!

Dottie Beth Designs
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

14 février 2024

Great customer service, super user friendly!

The Citizen and Co.
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 22 février 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

14 mars 2024

Von der Funktionalität ist die App in Ordnung. Leider können nicht alle Inhalte auf Deutsch übersetzt werden, was es uns unmöglich macht die App Blöcke im Checkout oder anderen Bereichen zu nutzen. Einen Stern gibt es deshalb, dass es leider überhaupt keine Möglichkeit gibt zusammen mit dem Support eine Lösung zu finden, auch wenn wir einen Teil der Kosten für die Entwicklung übernehmen würden. Weder eine Lösungsvorschlag noch ein Angebot haben wir auf zweifache Nachfrage erhalten. Das ist sehr schade :(.

The functionality of the app is fine. Unfortunately, not all content can be translated into German, which makes it impossible for us to use the app blocks in the checkout or other areas. We give it one star because unfortunately there is no possibility at all to find a solution together with the support, even if we would bear part of the costs for the development. We have received neither a proposed solution nor an offer after two requests. That is a great pity :(.

SK SPORTKIND
Allemagne
3 mois d’utilisation de l’application
Smile.io a répondu 15 mars 2024

Hi there! I'm sorry to hear you are experiencing issues with German translations. We've sent you an email your way to help figure this out.

23 octobre 2023

Had a great experience with Jade! They answered all my questions, were super helpful and I appreciate how they went above and beyond to help me out.

All Y'all Skincare
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 24 octobre 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

15 décembre 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
États-Unis
5 mois d’utilisation de l’application
Smile.io a répondu 17 décembre 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

27 mai 2024

软件的功能很多 能实现各种会员活动形式 简单易懂 客服响应速度也很快

IUGA
Chine
10 mois d’utilisation de l’application
Smile.io a répondu 29 mai 2024

Thank you for your review! We really appreciate it :)

23 octobre 2023

Excellent customer service and easy implementation! We're just getting started, but the set up has been easy to do and it looks great on our site! Looking forward to launching!

Intentionally Blank
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 25 octobre 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨