Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 538)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 mars 2024

I use to love this app in my store but it recently stopped working and I can’t figure out why.

MI Sew Cute Creations
États-Unis
Environ 4 ans d’utilisation de l’application
Smile.io a répondu 20 mars 2024

Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.

Best regards

David

Senior Merchant Success Manager

15 janvier 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Pérou
9 mois d’utilisation de l’application
Smile.io a répondu 16 janvier 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

15 février 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
États-Unis
16 jours d’utilisation de l’application
Smile.io a répondu 18 février 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 mai 2024

Joanna helped me a lot with my account. Thanks joanna!

ModernRoots Natural Soaps & Body Care
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 10 mai 2024

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

13 décembre 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australie
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 14 décembre 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

18 mai 2024

very fast response

Crystals Wholesale USA
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 21 mai 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 janvier 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
France
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 10 janvier 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Modifié le 10 juin 2024

Andrea and the whole Smile team have all been amazing!

greenergrassdesign
États-Unis
22 jours d’utilisation de l’application
Smile.io a répondu 31 mai 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

1 février 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 3 février 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 janvier 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Pepperberries
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 25 janvier 2024

Thanks so much for your kind words! I'm so glad I could help :)

Angie - Smile Team✨