Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 543)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 décembre 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 25 décembre 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

18 avril 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 21 avril 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

1 mars 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
Nouvelle-Zélande
24 jours d’utilisation de l’application
Smile.io a répondu 5 mars 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27 février 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
Mexique
8 mois d’utilisation de l’application
Smile.io a répondu 28 février 2024

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

6 avril 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malaisie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 28 juillet 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

29 février 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canada
Environ 6 ans d’utilisation de l’application
Smile.io a répondu 1 mars 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

14 février 2024

Great customer service, super user friendly!

The Citizen and Co.
États-Unis
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 22 février 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

15 janvier 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 17 janvier 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

Modifié le 29 mai 2024

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
États-Unis
6 mois d’utilisation de l’application
Smile.io a répondu 6 janvier 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

6 décembre 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
États-Unis
Plus de 7 ans d’utilisation de l’application
Smile.io a répondu 7 décembre 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team