Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 324)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 décembre 2023

CS的協助很合力! 很快了解到問題並幫忙解決. 而且SMILE APP 一連上, 只需做簡單的設置已經看起來很專業.
CS's assistance is very cooperative! He quickly understood the problem and helped solve it. Moreover, once the SMILE APP was connected, only needed to make simple settings and it already looked very professional.

Arrowzoom Acoustics
Canada
11 mois d’utilisation de l’application
Smile.io a répondu 8 décembre 2023

Thanks so much for leaving a review! So glad to hear that our support team was efficient in solving your problem and that you found our app's UI to look professional out of the box 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

Modifié le 1 février 2024

Quick answer, made me laugh with gifs LOL thanks byeeee

The Sassy Olive
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 19 décembre 2023

Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

21 février 2024

Excellent company to work with.

SK8 Clothing
Canada
Environ un an d’utilisation de l’application
Smile.io a répondu 23 février 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

✨ The Smile Support Team ✨

5 mars 2024

Andreandana was a great service rep.! Helped with all of my questions!

The Horse People Company
Canada
13 jours d’utilisation de l’application
Smile.io a répondu 8 mars 2024

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

Modifié le 15 décembre 2023

Excellent customer service. Helps resolve issues as they arise and provides lots of practical actions to take to improve program performance

No Evil Foods
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 9 octobre 2023

Thanks for leaving a review! Let us know if there is anything we can do for you! 💖

Smile Team ✨

23 octobre 2023

David delivered exceptional customer service in order to make Smile work for our company.

Dean's Beans Organic Coffee Company
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 24 octobre 2023

Thanks so much for taking the time to leave this review! We agree that David is exceptional 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

14 novembre 2023

Customer service, especially Nicole, is a huge help and very responsive. Thank you!

GE Designs
États-Unis
Environ un an d’utilisation de l’application
Smile.io a répondu 16 novembre 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole! She's a rockstar and we're so glad she was able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

Modifié le 15 novembre 2023

Effective when utilized effectively, excellent support.

Winnipeg Outfitters
Canada
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 5 novembre 2023

Thank you so much for your kind words we really appreciate it.

We've reached out via email to see how we can improve our service

Best regards
The Smile Team

4 décembre 2023

Great customer service, really helpful for answering my questions. Will be happy to see they improve the reward functionalities.

Rose Gentle
Chine
7 mois d’utilisation de l’application
Smile.io a répondu 6 décembre 2023

Thanks so much for taking time out of your day to leave us a review! We really do appreciate it and are happy to hear that our support team was able to answer your questions 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

30 novembre 2023

Great app. Fairly easy to use and once setup, relatively seamless.

Palanquin Madrid
Espagne
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 2 décembre 2023

Thanks for taking the time to leave a review it is very much appreciated

Cheers

The Smile Team