Smile: Loyalty Rewards Program
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Fantastic customer support! Fast response time.
Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))
Lisa's help was great when I needed customer service.
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!
The Smile customer service is so helpful to get our programs up and running. Really appreciate the quick turnaround on responses and level of detail provided in the instructions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great solution and support for our retail fashion store.
Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.
Fast & helpful customer service
Thanks so much for taking the time to leave a review!
Yours in Loyalty,
✨ The Smile Support Team ✨
A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.
Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)
So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)
Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖
For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)
Lynn - Smile Team ✨
Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!
Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖
Von der Funktionalität ist die App in Ordnung. Leider können nicht alle Inhalte auf Deutsch übersetzt werden, was es uns unmöglich macht die App Blöcke im Checkout oder anderen Bereichen zu nutzen. Einen Stern gibt es deshalb, dass es leider überhaupt keine Möglichkeit gibt zusammen mit dem Support eine Lösung zu finden, auch wenn wir einen Teil der Kosten für die Entwicklung übernehmen würden. Weder eine Lösungsvorschlag noch ein Angebot haben wir auf zweifache Nachfrage erhalten. Das ist sehr schade :(.
The functionality of the app is fine. Unfortunately, not all content can be translated into German, which makes it impossible for us to use the app blocks in the checkout or other areas. We give it one star because unfortunately there is no possibility at all to find a solution together with the support, even if we would bear part of the costs for the development. We have received neither a proposed solution nor an offer after two requests. That is a great pity :(.
Hi there! I'm sorry to hear you are experiencing issues with German translations. We've sent you an email your way to help figure this out.