Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 484)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 novembre 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Presque 3 ans d’utilisation de l’application
Smile.io a répondu 16 novembre 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

11 décembre 2023

Great customer support! Thanks, Lisa!

Key To Life
États-Unis
Environ 6 ans d’utilisation de l’application
Smile.io a répondu 12 décembre 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

4 avril 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
États-Unis
12 jours d’utilisation de l’application
Smile.io a répondu 5 avril 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨

29 février 2024

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

Diva Loca Life Boutique
États-Unis
Environ 16 heures d’utilisation de l’application
Smile.io a répondu 2 mars 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

3 janvier 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 4 janvier 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

16 janvier 2024

Great app! The team is efficient, understanding and really nice, don't regret using it!

Isabelle Huot
Canada
Plus d'un an d’utilisation de l’application
Smile.io a répondu 17 janvier 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Modifié le 22 février 2024

I might have to uninstall this app. It's difficult to integrate, and customer support have refused to offer the support I need (even on the $199 per month plan) to get up and running. If they can manage to help me get set up, I'll be happy to change my review and rating.

Update: They did a great job getting me up and running after I left this review and after customer service told me I couldn't get support via screen share. The person who did meet me on screen share was very kind and helpful. She said that the person who chatted with me was misinformed.

Miracle Botanicals Essential Oils
États-Unis
10 jours d’utilisation de l’application
Smile.io a répondu 14 février 2024

Thanks for taking the time to leave a review and I'm sorry you're having a bad experience. I've reached out directly to help you get set up and answer any questions.

- Angie & the Smile Team

6 décembre 2023

love the wholesome functions and the instant support! Brandon on Smile support team done a great job on finding solutions and helping with the problems, 5 star worth APP and team!

主義 ISM
Taïwan
3 mois d’utilisation de l’application
Smile.io a répondu 7 décembre 2023

Thank you for your review. It is really appreciated. Please reach out if there is anything else we can help with.

Cheers

David

22 novembre 2023

Quick and easy answer to a problem I had. And so friendly!

The Real Good Life
États-Unis
10 mois d’utilisation de l’application
Smile.io a répondu 23 novembre 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

21 novembre 2023

We've been using Smile for months and the program has been a great compliment to our customer loyalty offerings. Support is usually very prompt and helpful. The app interface requires a small learning curve, but easy once you're set up. Would happily recommend to others!

PRATIMA Skincare
États-Unis
4 mois d’utilisation de l’application
Smile.io a répondu 2 décembre 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team