Smile: Loyalty & Rewards
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Great customer support around the clock.
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Great customer support! Thanks, Lisa!
Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Very quick response and helped immediately! Loved the dog gifs - brightened my day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!
Lisa - Smile Team✨
I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Great app! The team is efficient, understanding and really nice, don't regret using it!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
I might have to uninstall this app. It's difficult to integrate, and customer support have refused to offer the support I need (even on the $199 per month plan) to get up and running. If they can manage to help me get set up, I'll be happy to change my review and rating.
Update: They did a great job getting me up and running after I left this review and after customer service told me I couldn't get support via screen share. The person who did meet me on screen share was very kind and helpful. She said that the person who chatted with me was misinformed.
Thanks for taking the time to leave a review and I'm sorry you're having a bad experience. I've reached out directly to help you get set up and answer any questions.
- Angie & the Smile Team
love the wholesome functions and the instant support! Brandon on Smile support team done a great job on finding solutions and helping with the problems, 5 star worth APP and team!
Thank you for your review. It is really appreciated. Please reach out if there is anything else we can help with.
Cheers
David
Quick and easy answer to a problem I had. And so friendly!
Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
We've been using Smile for months and the program has been a great compliment to our customer loyalty offerings. Support is usually very prompt and helpful. The app interface requires a small learning curve, but easy once you're set up. Would happily recommend to others!
Thank you for your review. We have reached out via email to see if there is anything we can improve on.
Cheers
The Smile Team