Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 537)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
11 août 2024

We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)

42shops
Chine
4 mois d’utilisation de l’application
Smile.io a répondu 13 août 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

10 octobre 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Dolby Drums
États-Unis
3 mois d’utilisation de l’application
Smile.io a répondu 12 octobre 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

Modifié le 15 août 2024

I wanted to thank you guys for some elite customer support. Lynn P went above and beyond to solve my issue, super fast and very personable - Thanks again!

Sound Sandbox
États-Unis
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 15 août 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

7 novembre 2024

Good support, thorough rewards program. Easy app blocks to add rewards features to site.

Fletch
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 9 novembre 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

1 octobre 2024

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

The Little Catholic
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 3 octobre 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

7 août 2024

Very smooth experience with Smile throughout. Jade has been especially helpful and really quick to offer advice, coming up with great suggestions.

MuckbootUK
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Smile.io a répondu 9 août 2024

We are so glad to hear your experience has been smooth - thats what we aim for! We also think Jade is pretty great :)

7 octobre 2024

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

MadeWorn
États-Unis
8 mois d’utilisation de l’application
Smile.io a répondu 8 octobre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

19 juillet 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Shelby got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. Her instructions were very easy to follow, and within a few minutes I was up an running. Very happy with this level of customer service.

FRENCH GIRL
États-Unis
Plus de 7 ans d’utilisation de l’application
Smile.io a répondu 23 juillet 2024

So pleased Shelby could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

12 novembre 2024

Excellent quick reply - thank you!

Taylor Danielle Boutique Inc.
Canada
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 14 novembre 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

4 octobre 2024

Jade was very helpful and resolve the problem quickly!

BKIND WHOLESALE
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 6 octobre 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨