Smile: Loyalty & Rewards

App is very user friendly and customer service assist in a timely fashion.

The app is great - there is a lot to offer even with the free plan. Customer service is outstanding as well and very quick to respond.

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

Jade was very helpful and resolve the problem quickly!

Lori was super helpful with all my questions on the VIP programs.

To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.

Quick and easy to reach customer service.

Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.