Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 579)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
11 novembre 2024

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about their users. This experience has given us confidence in the app, and we’re now considering upgrading to a paid plan. Highly recommend this app to any store owner looking for a reliable and user-friendly solution!

ourCommonplace
Norvège
Environ 3 ans d’utilisation de l’application
Smile.io a répondu 12 novembre 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

13 novembre 2024

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Sandra Velandia
États-Unis
Presque 4 ans d’utilisation de l’application
Smile.io a répondu 15 novembre 2024

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

29 novembre 2024

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 30 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

11 septembre 2024

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

be blends
États-Unis
Plus de 6 ans d’utilisation de l’application
Smile.io a répondu 12 septembre 2024

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

28 octobre 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
États-Unis
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 30 octobre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

22 novembre 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
Espagne
8 mois d’utilisation de l’application
Smile.io a répondu 23 novembre 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

Modifié le 28 novembre 2024

We just finished setting up and launching a Smile rewards program! The Smile team has been super helpful and quick to respond with any questions we have had. The program was very straight forward and there are so many resources that Smile offers to help you along the way. Happy to report that it's been a huge success with our clients!

Basis Clinic
Canada
7 mois d’utilisation de l’application
Smile.io a répondu 16 novembre 2024

Thank you for taking the time to leave us a 5-star review! 🤩

17 novembre 2024

Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

BAIE Wines
Australie
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 20 novembre 2024

Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!

2 octobre 2024

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille
États-Unis
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 29 octobre 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

21 novembre 2024

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

The Stackhouse Printery
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 23 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨