Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.545)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
25 ottobre 2024

Shelby was very helpful, app works well

Nuzzle
Stati Uniti
Circa 23 ore di utilizzo dell’app
Smile.io ha risposto 28 ottobre 2024

We are so glad Shelby was able to assist you! Thanks for your lovely review.

10 giugno 2024

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!

Puree Juice Bar
Stati Uniti
Oltre 7 anni di utilizzo dell’app
Smile.io ha risposto 12 giugno 2024

Thank you for your review! We are so glad Lynn was able to help you :)

1 novembre 2024

having the best experience with this Smile .

Newmailuxe
India
Circa 13 ore di utilizzo dell’app
Smile.io ha risposto 4 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

26 giugno 2024

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

Marching Dogs
Stati Uniti
7 mesi di utilizzo dell’app
Smile.io ha risposto 28 agosto 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

17 giugno 2024

Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.

Picnic Blanket
Regno Unito
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 22 giugno 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

26 giugno 2024

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Art Inspirations Crafts UK
Regno Unito
6 mesi di utilizzo dell’app
Smile.io ha risposto 28 giugno 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

29 giugno 2024

After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.

Rochan Shop
Stati Uniti
8 giorni di utilizzo dell’app
Smile.io ha risposto 3 luglio 2024

Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)

Yours in Loyalty,

The Smile Support Team

14 luglio 2024

Great app, great support when you have issues!

By Lenz
Belgio
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 16 luglio 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

Data modifica: 25 ottobre 2024

Angie, Karen, Jade, Joana - This is my dream team!! Whenever I have questions about linking pages, double points, deep links, and getting their opinion on my landing rewards page - these ladies are there to help, happily and quickly. Thanks, Joana, for your help on this last need I had.

Get Smile now, their support is real life humans who respond timely - you cannot get that from alot of the apps out there.

Skarlett Blue
Stati Uniti
10 mesi di utilizzo dell’app
Smile.io ha risposto 17 giugno 2024

Thank you for the review! We really appreciate it. We think Angie is pretty awesome too 😄

-The Smile.io Team

29 agosto 2024

Best customer support ..Quick responses and solves issues

little jungle
India
16 giorni di utilizzo dell’app
Smile.io ha risposto 31 agosto 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂