Smile: Loyalty & Rewards , 4,953件のレビュー

  • 評価の86%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
Smile.ioが返信しました 2023年3月8日

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂


Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards.

Smile.ioが返信しました 2023年2月28日

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️


It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.

Everything Dirt
Smile.ioが返信しました 2023年2月24日

We greatly appreciate your time to give us your feedback and let us know what will make your experience using Smile even better! 🚀


Very quick response from their support team and efficient in providing helpful solutions to every query we've had.

Wanderlust + Co
Smile.ioが返信しました 2023年2月21日

We are so glad our team has been able to help you! Thanks for taking the time to leave a review. We really appreciate it :)


Great platform, easy to build out and use. Missing a couple key features but overall a solid platform.

Simply Seattle
Smile.ioが返信しました 2023年2月3日

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3


The app is great. Easy and simple to use! Customer Service is always kind as well. My only wish is that we could have a rewards page in lieu of the pop-up :)

Smile.ioが返信しました 2023年2月3日

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 We appreciate your feedback as well- Jade <3


It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.

Leivine Wine & Spirits
Smile.ioが返信しました 2023年1月4日

Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)


There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce

The Growers Exchange
Smile.ioが返信しました 2022年12月29日

Thanks for your review! We are so glad you found the app easy to use and you're enjoying all of the features!

- Hannah & The Smile Team :)


First payment tiers are well worth the price. This would be a five star review if I didn't have to get pushed into paying $500/month just to access the API integration. Otherwise this is the best app on the market.

Gotta Go Gotta Throw
Smile.ioが返信しました 2022年11月22日

Thanks so much for taking the time to leave us this fantastic review! We appreciate it, it was a pleasure assisting you! :)


While the reports available in-app are a bit basic, (-1 star) I was able to get the data we wanted from Jade on the support team. We were looking to asses cumulative point earning & redemption by customer (and tier group) which we were able to compile based on the exports she sent us. Thanks again for the help Jade!!

Best Bully Sticks
Smile.ioが返信しました 2022年11月10日

Thanks so much for leaving a review, I am super happy I could help today :) Thank you so much for your feedback as well! I'll pass it onto our team. -Jade <3