Smile: Loyalty & Rewards , 4,960件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2023年3月28日

Awesome help from the Help Center people.
A little limited on the Starter Plan (paid), but ok for basic needs.

ADAMUS
ポルトガル
Smile.ioが返信しました 2023年3月28日

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

2023年3月25日

Great initial experience, very helpful customer service team. Would recommend and can see the value in the platform already

POWERCUT®
アイルランド
アプリの利用期間:約1時間
Smile.ioが返信しました 2023年3月25日

What a lovely review 😍 Thank you so much for taking the time to give us your feedback—we appreciate it so much & we look forward to continuing to impress 🤩

Lisa & the Smile Team ✨

2023年3月24日

Lisa was very helpful and friendly. She was so patient with me and answered everything I needed. Highly recommend adding Smile.io to your Shopify.

NouYouBeauty
アメリカ合衆国
アプリの利用期間:約21時間
Smile.ioが返信しました 2023年3月25日

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad to hear you're enjoying Smile 🤩🌈💛

Lisa - Smile Team ✨

2023年3月24日

Although it does take a while for you to get a hold of someone to talk to, the agent i was scheduled with, Nicole, was great! I wanted to try out smile in our developer store before we commit and the process was super easy and quick. Nicole was responsive and got me all set up in 5 minutes. I do love that we can try out all the features of smile before committing, will definitely help deciding what plan we want to go with.

dev-cobia
カナダ
アプリの利用期間:8分
Smile.ioが返信しました 2023年3月25日

We think Nicole is pretty great, too 🤩 Thanks so much for taking the time to leave this review — we really appreciate it and look forward to seeing your program succeed ✨

— Smile Team 💛

2023年3月24日

Wonderful support from Maria!
She helped us to fix our problem very quickly.
By the way, great app to deal with your loyalty program.

Clémence & Vivien
フランス
アプリの利用期間:5ヶ月
Smile.ioが返信しました 2023年3月24日

We are glad Maria was able to offer help today! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2023年3月23日

Great fast assistance by Nicole. She answered all of my questions right away and went above and beyond to help me. Love this app!

WaveBlock™
アメリカ合衆国
アプリの利用期間:1日
Smile.ioが返信しました 2023年3月24日

Nicole is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2023年3月23日

Great service from Hannah & Nicole. I'm not 100% thrilled with the platform but the customer service is top notch :)

The Smell of Fear
アメリカ合衆国
アプリの利用期間:約1年
Smile.ioが返信しました 2023年3月24日

Thanks so much for taking the time to leave this review - We are glad that you Hannah and Nicole were able to help today and your feedback ! 😊

Smile Team ✨

2023年3月23日

Hannah was wonderful. So super friendly and very efficient. She solved my problem and helped me to get set up for success. Very happy with Smile.

Danaski Jewellery
オーストラリア
アプリの利用期間:約1年
Smile.ioが返信しました 2023年3月23日

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2023年3月18日

Smile works great and is easy to use for both customers on the front end and for staff managing it in the back end. Set up is pretty much set and forget but support are fast and helpful when needed.

HockeyStation
イギリス
アプリの利用期間:2年弱
Smile.ioが返信しました 2023年3月20日

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2023年3月17日

It was phenomenal, love how fast and friendly Lisa was. It was very refreshing and I am grateful for her quick help.

Seek Discomfort
アメリカ合衆国
アプリの利用期間:7ヶ月
Smile.ioが返信しました 2023年3月17日

Wow! What a lovely review 😍 Thank you so so much for your super kind words—it was an absolute pleasure chatting with you today 😊

Lisa - Smile Team ✨