Smile: Loyalty & Rewards , 5,939件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年4月5日

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
イギリス
アプリの使用期間:23日
Smile.ioが返信しました 2024年4月6日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月11日

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年4月13日

Thank you so much for sharing, we are happy that we were able to help! 💖

2024年1月12日

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
イギリス
アプリの使用期間:4年以上
Smile.ioが返信しました 2024年1月16日

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年1月31日

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
イギリス
アプリの使用期間:12ヶ月
Smile.ioが返信しました 2024年2月2日

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

2024年2月7日

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年2月9日

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年1月17日

Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.

LP Metal Detecting
イギリス
アプリの使用期間:4年弱
Smile.ioが返信しました 2024年1月18日

Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)

Yours in Loyalty,

The Smile Support Team

2024年2月22日

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
アメリカ合衆国
アプリの使用期間:2年以上
Smile.ioが返信しました 2024年2月27日

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

2024年1月22日

I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!

lyndecreekacrylic
カナダ
アプリの使用期間:約1年
Smile.ioが返信しました 2024年1月25日

Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年1月9日

I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.

I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.

Buddies Gin®
イギリス
アプリの使用期間:2年以上
Smile.ioが返信しました 2024年1月11日

We are delighted you like app and that the service you received from Lisa was so impressive.

We really appreciate you taking the time to leave us a review.

Please reach out if we can help with anything else.

Cheers

The Smile Team

2024年4月4日

We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!

Love Light Minnesota
アメリカ合衆国
アプリの使用期間:約1ヶ月
Smile.ioが返信しました 2024年4月6日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨