Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,609)

전체 평점
4.8
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2025년 2월 15일

It’s been helpful to a point, but once you go over your only allowance you can’t access any admin. If it doesn’t ever go back under the limit I was told I still can’t access it unless I go up to the next level which as a small business is out of my league.

Fortunately Andrea came and answered my call and helped me out. So I can access the admin section and amend it and answer customer questions.

Daisy Park
영국
앱 사용 기간 대략 7년
답글 Smile.io개 2025년 2월 20일

Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.

2025년 2월 6일

Helped me fix it

Suppz
미국
앱 사용 기간 6년 초과
답글 Smile.io개 2025년 2월 8일

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2025년 1월 23일

Good experience with customer support, quick service from Lynn

Leina & Fleur
오스트레일리아
앱 사용 기간 7년 초과
답글 Smile.io개 2025년 1월 25일

Thanks for taking the time to rate us 5 stars!

Smile Team✨

2025년 2월 13일

Prompt and informative, thanks Maggie!

The Herb Depot
캐나다
앱 사용 기간 거의 6년
답글 Smile.io개 2025년 2월 15일

Thanks for taking the time to rate us 5 stars!

Smile Team✨

2025년 2월 6일

We've been happy with Smile as our main rewards platform for several years and have consistently received great support from Lisa and the rest of the team. We'd like to see some additional features such as full integration without a pop-up (harder now with new customer accounts), more granular reporting for ootb emails, and a more robust segmenting engine, the cost and stability has made up for ...

Vibe Jewelry
미국
앱 사용 기간 대략 6년
2025년 2월 13일

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

Churchmouse Yarns & Teas
미국
앱 사용 기간 5년 초과
답글 Smile.io개 2025년 2월 15일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2025년 1월 30일

Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!

Pure Placid Store
미국
앱 사용 기간 5년 초과
답글 Smile.io개 2025년 2월 1일

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025년 1월 28일

Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.

Bath Sorbet
미국
앱 사용 기간 5년 초과
답글 Smile.io개 2025년 1월 30일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2025년 1월 30일에 편집됨

Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.

Tennis Giant
캐나다
앱 사용 기간 5년 초과
답글 Smile.io개 2025년 1월 27일

Thank you for your review - we really appreciate you taking the time to leave it!

2025년 2월 18일

Great FREE program with lots of options as well as fairly priced paid upgrades. Quick and helpful chat support. Great integration with Shopify POS as well. Customers love that I can help keep track of and redeem their points for them when they shop in-store as well as online.

Pink Pigeon Boutique
미국
앱 사용 기간 거의 4년