Smile: Loyalty & Rewards
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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평점별
I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!
Thank you for leaving us a review!
Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.
Helpful and responsive customer support
Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)
Helpful and quick customer service. I find the integration works well and provides good value overall.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The app is relatively easy to navigate and the chat support was very helpful.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was anything else we could help with.
Yours in Loyalty,
✨ The Smile Support Team ✨
Solo falta rapidez en la respuesta
Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)
Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.
We are very glad to hear that our customer support were helpful in trying to find a solution for you!
It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
Lynn's customer service was great.
Thank you for your review, we are so glad you had a good experience with Lynn :)
Customer service have been great addressing any concerns or problems we've had.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏