Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,551)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2016년 12월 9일

Sweet Tooth is amazing! Giving your customers points in which they can spend on rewards YOU choose. This helps your existing customers in becoming loyal & overall making more purchases. There is also a great feature in generating new customers through existing ones, which in turn rewards them as well. I love the way this app has improved my e-commerce & I will continue to use it. I highly recommend you giving it a try, what can you lose? Theres a 100% FREE plan available. My only regret is not finding this out a couple of months ago. Awesome app

Lucalegacy
미국
앱 사용 기간 대략 4년
2017년 8월 23일

This app is so user friendly.
It's a great way to reward your customers for just being awesome.

Pure Impressions Design
미국
앱 사용 기간 대략 4년
2018년 2월 5일

Great customer support. I've reached out twice with questions and within minutes my problem is solved. Fiona is very helpful! Great app!

Lworganics
미국
앱 사용 기간 대략 4년
2019년 3월 5일에 편집됨

12-28-2018 update
we have noticed that since we have stopped using this app that we are no longer getting dummy signups to our newsletters or fake accounts via our website. We are no longer having to go thru new customers and delete all that rubbish, so we are happy that we uninstalled this app and Im not sure that it brings more value than the headaches it creates, not good for us anyway

06-03-2019
STILL MONITORING, YES, NO FAKE EMAILS OR ACCOUNTS BEING ADDED TO OUR CUSTOMER BASE SINCE WE STOPPED USING THIS APP, NOW WE ARE 100% CERTAIN APP DEV OR THE APP ITSELF HAS A FEATURE WHEREBY FAKE SIGNUPS ARE CREATED AS A METHOD OF INCREASING CUSTOMER LIST AND THEREFORE PUSHING YOU OUT OF FREE VERSION INTO PAID VERSION, CHECK YOUR DATA BASE PEOPLE, CLICK CUSTOMERS IN SHOPIFY ADMIN AND SCAN YOU CUSTOMER LIST TO SEE IF YOU HAVE FAKE NAMES, THEY WILL APPEAR AS FIRST AND LAST NAME ARE THE SAME. CAVEAT EMPTOR!

Despite the above without that flaw, I think the whole idea behind the app is great. Integration is good too and after talking with the team at Sweet Tooth and receiving great communication (fast too) I am happy to give this app a good run! Looking forward to some good results to post back here soon!
Can't really view this on mobile properly. Would be good if they could make the dashboard for shopify owners mobile friendly, all the menu options are hidden underneath ....
App itself though is performing very well so far. Been using it for a good few months now and functionality is great. I find it very slow to load though, and really drags on mobile devices so we have opted to simply not show the rewards tab via mobile. reducing our rating to 4 stars based on this and the fact that Im not so sure Sweet Tooth really has the apps plans straightened out for best performance and in the entire interests of their customers. Also, never seem to get a reply from Mike the CEO when we've emailed him. All that said though, its good as long as it keeps improving and if they listen to the users a little more.
https://wizardpatch.com
https://www.facebook.com/Wizard-Patch-642285209199029
https://www.instagram.com/wizardpatch/

Patchesrus
오스트레일리아
앱 사용 기간 대략 4년
2017년 6월 9일

The customer service with Smile is awesome. I have been using the loyalty rewards program for about a month and it's already helped sales take off. When I decided to move into the referrals side I was a bit confused. So I got on the live chat (which by the way is an awesome function) and I started talking with Abby. After my many many questions we had everything set up and I was good to go! She was a great help and I hope I can work with her more in the future. Again customer service and the product makes this so easy and smooth for my customers.

Joseph Maletta
MallFish Collectibles
MallFish.com

Mallfish Collectibles
미국
앱 사용 기간 대략 4년
2018년 8월 7일

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Toynk 2
미국
앱 사용 기간 대략 4년
2023년 12월 14일에 편집됨

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
미국
앱 사용 기간 거의 4년
답글 Smile.io개 2023년 12월 13일

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

2021년 8월 10일

Great app for customer loyalty. We have many people order specifically when we do increased rewards points promotions.

CCL Supplements
미국
앱 사용 기간 대략 4년
답글 Smile.io개 2021년 8월 10일

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

2018년 10월 24일에 편집됨

Great app, easy to use!!!!!... staff is very helpful if any issues arise - Thank you Maggie you jam!

Chunkie Dunkies
미국
앱 사용 기간 대략 4년
2016년 6월 6일

Simple and nice app. Easy to set up as well. Could have done better with interface.

Moderee
말레이시아
앱 사용 기간 대략 4년