Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (3,962)

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2024년 6월 17일

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 6월 22일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024년 4월 11일

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 4월 13일

Thank you so much for sharing, we are happy that we were able to help! 💖

2024년 1월 15일

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 1월 17일

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

2023년 11월 22일

Great support, thanks for your quick help Lisa

Red Rose Tea
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2023년 11월 25일

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

2021년 10월 6일에 편집됨

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Headbands of Hope
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2021년 10월 6일

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!

2018년 6월 27일

This is a very good app.I love it !

Lanzonia
중국
앱 사용 기간 대략 3년
2021년 5월 31일에 편집됨

I came across an issue regarding a customer not receiving their rewards points accordingly, and the rep Tess provided me with a very detailed response and helped with troubleshooting the issue efficiently! The issue turned out to be due to the customer and not the app itself! Thank you so much for your support!

OnceMoreWithLove
캐나다
앱 사용 기간 대략 3년
답글 Smile.io개 2021년 5월 31일

Tess is rock star! We are so lucky to have her in our team and so happy to hear that the issue was resolved quickly. We're always here to support you!

2025년 3월 5일에 편집됨

Smile support team members are always so helpful! I asked for the data& stat info and he found it right away :)

ohora usa
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2023년 10월 20일

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with David! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

2022년 3월 11일

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

LING Skincare
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2022년 3월 14일

Thank you SO much for your lovely review 💖 We're so flattered 😭
Please don't hesitate to reach out to us whenever if we can help with anything at all!

2022년 5월 12일에 편집됨

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Poppy's Picnic
영국
앱 사용 기간 대략 3년
답글 Smile.io개 2022년 4월 20일

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3

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