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Smile: Loyalty & Rewards
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So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!
Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊
The app is amazing and really helps to build loyalty amongst our customers. I had the pleasure of dealing with Christian in support regarding some queries and advice.... ad the customer support is just on the next level! Thanks Christian... Thanks Smile!
Thank you so much for your lovely review! We're so glad to hear that Christian was so helpful 💖
Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.
That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏
We experienced difficulty in setting up the Reward Code and trying to find solution. Jade attended to us and she has been amazing and has been very helpful in providing the required links to the guide and tutorial video that will be helpful for us.
Thank you so much for your review! We're so glad to hear that Jade was so helpful!
I had an issue with a customer accessing her points. Nicole was really helpful in explaining what happened and instructing me on how to fix going fwd - thanks!
We appreciate you taking the time to leave a review. It was great chatting with you today. Don't hesitate to reach out if you need anything else 💛 Nicole
SO far, really cool!! Thank you for having the chat option to help me ;) It is very helpful and easy to use.
We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖
Smile rewards are a great way for us to continually engage with our customers and encourage them to continue to shop with us. The customer service is BEYOND excellent!! If you're not sure how to do something, figure out the proper math for rewards to redemptions, the staff there will walk you through things easily and quickly with videos and hand holding. Joshua was excellent today and got me through my questions quickly, efficiently and in a way I could fully understand what he meant. Kudos guys for the excellent service!
Thank you so much for your lovely review 💖 We're so happy to hear about your excellent experience with Joshua! ✨ Please don't hesitate to reach out whenever - always happy to help! :)
Awesome app for those wanting to reward loyal customers. Easy to use, lovely design and great customer service. They get back to me super fast when I have an issue or need help with something. Maggie helped with my most recent glitch and took great care of me. The issue was resolved within minutes. Even MORE amazing that they offer a free plan in addition to the paid option. Highly recommend!
Just installed Smile.io and it was easy to install and the customer service chat team are really helpful. If you don't know how to do anything they help straight away. The app seems to be working well from the start. Am really happy with it so far.
Thanks so much for the 5-star review! 🌟
Brilliant app, works really well on my website, it is highly recommended. The app can be nicely customised and easy to install.
Thank you for the five-star review! We really appreciate it :)