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Smile: Loyalty & Rewards
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Just set up. Was very easy so far.
Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.
Hi there,
Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.
One of our experience team leaders has followed up with you directly to address this.
We look forward to working together to make things right.
Recently got this app and am very impressed with how clean it is visually and the features on the free plan.
We take a great deal of pride in our brand and the visuals that accompany it. The design customizations of this app allow us to build a program that matches our brand and does not look like an afterthought.
Playing around with all the features and customizations now, but so far really impressed!
I will post an update after a few weeks.
This is the best rewards app hands down. Integrates with just about everything. Great customer service too! Maggie is simply the best.
Thank you so much for your review! We're honoured! 😄
We agree - Maggie is awesome!
Awesome app! Install was super easy and a great way to increase brand loyalty!
Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Cool app so far, super useful, just enough for free as well
The customer service is top of the line with this app. A great way to help customers feel like they belong! Love it so far, thanks!
By far the best free app I've used. Click our shop name just above this review to see it live in our store and get a feel for how it looks. Wish there was a way for the pop up to have it's own URL so you can point customers there and also wish you could create your own rewards on the free version (e.g. spend over £x for an extra 50 points) but otherwise, no complaints.
I have now been with Smile for 2 years and it has been amazing! Worth every penny. We have have consistently grown our membership and it has proven to be the best retention tool we have ever used. The customer service has been super helpful and friendly. A must have for anyone serious about customer service and retention.
Thanks so much for the glowing review! 🌟 We're always excited to help you reach your goals!