Smile: Loyalty Rewards Program

Brilliant company, pleasure to work with. Fast and friendly service

Good experience with customer support, quick service from Lynn

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience!

Thanks again, Ezra!

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

Great program, easy to navigate and implement.

So easy to use, best customer service. I would recommend this app

Great customer service and Good documentation of Klaviyo intergration.
So far so good :-)

Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:

I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

Smile is a great service that makes rewards easy

So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!