Smile: Loyalty & Rewards

Easy to use, but the free plan seems to have an issue with renaming the points to anything else. Wish that feature worked.

The app was straight forward for the most part - however slightly confusing on the customer side of it between what members and guests had to do in order to get their sign up points. Once I spoke to smile customer service (Joshua) he was great! Loved his videos and he totally rocks a good radio voice. If it wasn't for the videos I would be lost as to how to help my customers, but this definitely helped. It would be good for this kind of information to be provided in a demo video upon downloading the app to assist admin. Thanks, Jodi

I'm new to the app but, after having problems with previous reward apps, I was happy to come across something that is easy to use! I love that you can manually add points to customer accounts. So far so good!

I like this app, I wish there was another plan level between the free plan and the $50 plan. Maybe $14.99 per month for those who are just starting out.

It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.

Set up was easy. The app is very user friendly. Now, all we need is to get some customers to join our loyalty program. Fingers crossed.

This app helped me develop a reward program for my customers. One negative is that I could not customize the box.
What we did not enjoy was the fact that we could not resize the pop up box on the website.

We used this for a year or two on our old site and now we are using it on our new site, to be honest I liked the look of at least one of the other apps but when I read all the relevant information there were pitfalls that we just couldn't work with, we went back to these guys and I have ot say I am very happy... it just works, it is easy to set up and it runs itself.. I'm happy with it. If I had to mention one thing, price.. all of the loyalty style apps are really pricey, this was one of the lesser priced but still for a basic that wont even allow editing of outgoing email template to my customers $59.99?!? come one guys, at least let me edit the outgoing email templates for this price, huh? because the stock ones you send out are really nasty.. just sayin. If you included outgoing email template editing in your "basic" package at $59.99 I would give 5 stars.. right now its a 4 from me.

just started using, seems pretty easy to use and pretty easy to navigate. Excited to start using this.

Still getting used to this app and learning the features. Great automation system which many customers have already stated the benefits they see.