Smile: Loyalty & Rewards

Set up was easy. The app is very user friendly. Now, all we need is to get some customers to join our loyalty program. Fingers crossed.

This app helped me develop a reward program for my customers. One negative is that I could not customize the box.
What we did not enjoy was the fact that we could not resize the pop up box on the website.

We used this for a year or two on our old site and now we are using it on our new site, to be honest I liked the look of at least one of the other apps but when I read all the relevant information there were pitfalls that we just couldn't work with, we went back to these guys and I have ot say I am very happy... it just works, it is easy to set up and it runs itself.. I'm happy with it. If I had to mention one thing, price.. all of the loyalty style apps are really pricey, this was one of the lesser priced but still for a basic that wont even allow editing of outgoing email template to my customers $59.99?!? come one guys, at least let me edit the outgoing email templates for this price, huh? because the stock ones you send out are really nasty.. just sayin. If you included outgoing email template editing in your "basic" package at $59.99 I would give 5 stars.. right now its a 4 from me.

just started using, seems pretty easy to use and pretty easy to navigate. Excited to start using this.

Still getting used to this app and learning the features. Great automation system which many customers have already stated the benefits they see.

This app was a breeze to set up. I just wish your pricing was a little less expensive.

Still new to using this app but I had an issue and the customer service was helpful (although not available on the weekend, so had to wait until Monday morning)

Nice app. Easy to set up and manage... Just think there needs to be more granular control over the tab without upgrading.. Maybe give the shop owner to switch between a tab and a floating button..

Great app and easy to implement

We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store.

The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay!

The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.