Smile: Loyalty & Rewards , 리뷰 6,010개

전체 평점
4.9
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 2월 25일

Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app.

dev-ehobby
홍콩(중국 특별행정구)
앱 사용 기간 2개월
답글 Smile.io개 2022년 2월 26일

Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch help@smile.io

2016년 12월 2일에 편집됨

some hiccups along the way, but overall it's pretty easy. It looks good as well.
I would like to know how to add points from my already created sets without exporting them again...

Dakota Nature Art
미국
앱 사용 기간 거의 5년
2022년 10월 17일에 편집됨

This is truely the best loyalty app! I have tested tested several apps and Smile.io is the clear winner! World-class support and help for the whole team. Smile.io gets my warmest recommendations. Great for any size of businesses!

Alfaflick
덴마크
앱 사용 기간 2개월
답글 Smile.io개 2022년 8월 17일

Thank you so much for taking the time to leave a review and your kind works :) We are so happy that you recommend Smile!!! -Jade <3

2020년 7월 10일에 편집됨

This app has great promise, but it really lacks in power features.

Like you cant reward a customer with a free product from a collection. It has to be a specific product. So if you have many designs of the same product (our example is mousepads), you have to choose a single one for the customers to get for free. You cant just give them a free mousepad and let them choose any any of them. I have to choose one single design that they have to get for free. So if you sell out of that specific design, tough luck, you now have to keep changing it in the system. Also the customer has no choice even though, to them, they see the product as being the same cost and dont understand why they cant choose their free mousepad. You cant even select multiple products which would seem like the compromise.

Another example is you cant edit the promo code it creates for rewards to have a maximum amount. So i cant setup a promo code to be 10% off up to $100. Its just 10% an unlimited amount. So if someone makes a purchase for $10,000 they can get $1,000 off with no maximum.

There are many little things like this in Smile that really bug me which keep it from really being great. I will edit my rating if some of these things were changed / added. Specifically the free collection thing.

I dont know if this is a limit of shopify or not, and this does not count towards my review, but i wish Amount Off coupons could count towards shipping. If a customer has a $20 off coupon and they buy a $15 product they has $7 shipping for a total of$22, they can only get $15 off even though their purchase is over $20.

Also i would LOVE to be able to actually link customers to the rewards. There is not way to actually link customers to see the rewards. I have to tell them to manually open the widget at the bottom of the page.

Dixie Mech
미국
앱 사용 기간 거의 5년
답글 Smile.io개 2020년 7월 14일

Hey there! Thanks so much for your detailed feedback & review. We've sent over an email to help out! :)

2016년 6월 22일

This is an AWESOME program that will take my online business to the next level! Love it!

Haute Chic Boutique
미국
앱 사용 기간 2개월
2016년 10월 30일

Easy to set up and works great so far!

Urbanily Goods
미국
앱 사용 기간 2개월
2016년 10월 14일

What a great app! So easy to use!

Lil Tadpole Couture
캐나다
앱 사용 기간 2개월
2017년 4월 18일

Awesome app ! Exactly what i was looking for thanks !!

Pb26510388
미국
앱 사용 기간 2개월
2016년 11월 14일

So far so good! looking forward to see how this grows our business!

Soul Juice Cafe
미국
앱 사용 기간 2개월
2020년 4월 27일

We love Smile! It's been a great help in getting return business and setting up our brand. Thanks for the service!

SpectraPure
미국
앱 사용 기간 2개월
답글 Smile.io개 2020년 4월 29일

Thank you for your review! So glad that we're able to help✨