Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,616)

전체 평점
4.8
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  • 평점의 88%가 별 5개입니다
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2017년 8월 23일

Thanks Maggie from Smile.io for all the help and great service.

Civil Regime
미국
앱 사용 기간 4개월
2016년 11월 10일

Just integrated to my store. It seems simple so far. We'll see how it helps us in the next few months!

119 Apparel
미국
앱 사용 기간 4개월
2019년 10월 24일에 편집됨

I downloaded and upgraded to a paid plan because I'm using Klaviyo and Klaviyo sent me this awesome presentation about how loyalty programs are the best ways for vendors to keep growing their sales. Smile was the program they suggested and is already integrated with. Without questioning it further, I enrolled in Smile thinking that I would enjoy most of the benefits. I (WAS initially) very unhappy that part of the apps capabilities is only available to the stores that spend higher subscription plans. My initial review expressed this and this outstanding company really puts customers first. I was contacted by their customer service privately and they assisted me in a workaround that allowed me to get the results I was looking for with my budget.

What an outstanding company and platform this is. This was a lesson to me as a business owner, of the importance and value that customer service has in customer retention and satisfaction. Even if a customer is unhappy with your product, providing outstanding customer support that is fast and solution oriented truly enhances the customer experience and brings loyalty. So this is the only part of my review that I needed to change. I believe that had I contacted support with my concerns before leaving the review, they would have assisted me in making the app work for me in a way that I needed. I will leave the last paragraph that follows this one the same as it was a part of my original review and I stand by that perspective that the Smile app is truly exceptional and a great product for any store to grow its sales and have success.

I wanted to add, that besides the functions I want not being a part of their basic smaller plans, the entire system of Smile is extremely user friendly, very aesthetically pleasing and provides ample documentation on implementing and growing a loyalty rewards program. Their customer support is very helpful and you can reach someone in real time using the chat bot on the user interface. That would make this a 5 star app but at my level it only deserves 3 stars comparing to my other app. If I upgrade to the Growth plan it will definitely deserve 5+ stars. So for anyone with the budget and doesn't mind, this app is more than a great one.

Maximum Beauties
미국
앱 사용 기간 4개월
답글 Smile.io개 2019년 10월 25일

Thanks so much for taking the time and leaving such a detailed review 🙌 It's really appreciated! Don't hesitate to reach out to support if we can help with anything at all! ✨

2022년 7월 26일

Good costumer service. I find it easy to manage interface. Good options for online store. I recommend it

Positivibes
포르투갈
앱 사용 기간 4개월
답글 Smile.io개 2022년 7월 26일

Thanks so much for leaving a review and for your recommendation! 🤩 We appreciate you and wish you continued success! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

2016년 6월 15일

What a simple to understand and great idea!! Love the app

Zen Botanics
오스트레일리아
앱 사용 기간 4개월
2022년 4월 8일

I haven't been using the Smile rewards program for too long but so far its been great. My customers seem to love the idea of collecting points for future purchases. I would definitely recommend this App to others!

SUBIE SUPPLY CO.
캐나다
앱 사용 기간 4개월
답글 Smile.io개 2022년 4월 14일

Hey there! Thank you so much for your lovely review 💖 So glad that you had a great experience!

2017년 11월 16일

Very good! Aparentemente parece ajudar bastante, gostei.

Territorio Geek
브라질
앱 사용 기간 4개월
2016년 5월 11일

Very easy to use. Have only used the free plan so far but like the design and ease of use.

Lillevenn
오스트레일리아
앱 사용 기간 4개월
2016년 5월 15일

Sweet Tooth made adding a loyalty program to our store super quick. The step by step instructions to set it up were short and easy to understand. It took out all the hassle I would've had if I had to set it up all on my own. Thanks Sweet Tooth!

Melt T
미국
앱 사용 기간 4개월
2016년 10월 4일

Fantasic app, so easy to set-up too.

Cartridge Buy
영국
앱 사용 기간 4개월