Smile: Loyalty & Rewards , 리뷰 6,008개

전체 평점
4.9
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 11월 22일

Great support, thanks for your quick help Lisa

Red Rose Tea
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2023년 11월 25일

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

2023년 9월 27일

Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)

Bee Equipment
영국
앱 사용 기간 6년 초과
답글 Smile.io개 2023년 9월 28일

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

2024년 3월 4일에 편집됨

Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!

OLOE
오스트레일리아
앱 사용 기간 5개월
답글 Smile.io개 2023년 10월 31일

Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀

We're here if you need anything else!

Yours in Loyalty,

✨ The Smile Support Team ✨

2023년 10월 30일

Useless unless you pay, you cant even edit your programs without paying. cancelled

BountyBox
남아프리카
앱 사용 기간 3년 초과
답글 Smile.io개 2023년 11월 1일

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience.

2023년 10월 6일

We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia

My Own Design
캐나다
앱 사용 기간 8개월
답글 Smile.io개 2023년 10월 9일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

2023년 10월 11일

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
미국
앱 사용 기간 대략 4년
답글 Smile.io개 2023년 10월 13일

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2023년 10월 24일

What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place

Kenny's Meals
미국
앱 사용 기간 대략 1년
답글 Smile.io개 2023년 10월 26일

Thanks for leaving a review! We think Lisa is pretty excellent too 🤩

Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛

2023년 11월 11일

Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.

Element Tattoo Supply
미국
앱 사용 기간 11일
답글 Smile.io개 2023년 11월 14일

We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!

2024년 1월 7일

Absolutely helpful!

Lash Tribe
오스트레일리아
앱 사용 기간 1년 초과
답글 Smile.io개 2024년 1월 10일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2023년 10월 20일

David was a great help for us as we struggled to figure out how to do the setup. His answers via email were super easy to understand - having everything in writing is easier for my brain than following along on video. Perfect!

Intimate Wellbeing
캐나다
앱 사용 기간 1년 초과
답글 Smile.io개 2023년 10월 24일

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨