Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

리뷰 (6,543)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 2월 2일

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
스페인
앱 사용 기간 대략 1년
답글 Smile.io개 2024년 2월 3일

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024년 7월 11일

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.

Speed Cleaning
미국
앱 사용 기간 38분
답글 Smile.io개 2024년 7월 16일

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

2024년 6월 6일

Absolutely awesome service

Cassine
버뮤다
앱 사용 기간 5년 초과
답글 Smile.io개 2024년 6월 7일

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

2024년 3월 1일에 편집됨

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
캐나다
앱 사용 기간 거의 2년
답글 Smile.io개 2024년 1월 6일

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

2024년 1월 12일

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
영국
앱 사용 기간 4년 초과
답글 Smile.io개 2024년 1월 16일

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024년 6월 25일에 편집됨

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
미국
앱 사용 기간 대략 5년
답글 Smile.io개 2024년 4월 25일

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 3월 27일

Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.

Squasht Boutique
미국
앱 사용 기간 1년 초과
답글 Smile.io개 2024년 3월 28일

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩

Lisa - Smile Team✨

2024년 8월 22일

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
포르투갈
앱 사용 기간 4개월
답글 Smile.io개 2024년 8월 23일

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

2024년 7월 15일에 편집됨

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

Popov Leather®
캐나다
앱 사용 기간 대략 1년
답글 Smile.io개 2024년 3월 15일

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛

2024년 7월 10일

Great customer service!

Charlotte et Charlie
캐나다
앱 사용 기간 13일
답글 Smile.io개 2024년 7월 12일

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)