Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,616)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2020년 1월 30일에 편집됨

recently i suffer fm "your points redemption could not be completed, try again later", both customer and admin cannot redeem

Cheese n Dash
홍콩(중국 특별행정구)
앱 사용 기간 대략 4년
답글 Smile.io개 2020년 1월 31일

Thanks for your review! That's not a good experience. I've reached out to you by email to help get this fixed up ASAP!

2016년 9월 25일

I just started using this app. So far so good!

Wb Dezign
미국
앱 사용 기간 대략 2개월
2017년 5월 15일

Great application, easy to use, very sleek aesthetic. However, it is very pricey, and the free version doesn't include many features that are essential to the application. Overall, quality loyalty program with easy management and very little upkeep required. 8/10.

Sage Ecommerce
미국
앱 사용 기간 거의 3년
2016년 8월 10일

Helpful - you can see who's interested in your products (because they create loyalty accounts) even if they haven't checked out/purchased yet.

Dolled Up Ca
캐나다
앱 사용 기간 거의 3년
2016년 5월 18일

Great app, and very easy to set up!

Leopard Defense
미국
앱 사용 기간 대략 2개월
2017년 2월 18일에 편집됨

Pretty decent app but think they could make it better by implementing the following:

1) Allow customers earn points for tagging on Instagram.
2) Earn points for writing a product review.
3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage.

Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.

Belle Verite
미국
앱 사용 기간 거의 4년
2017년 9월 12일

Super easy to use and to make customer have fun while shopping :) THUMPS UP

Royalseller01
싱가포르
앱 사용 기간 대략 2개월
2021년 11월 8일

Currently in a trial, testing to see if it will fit our needs. The support has been incredible in helping me investigate, and is currently the front runner in our implementation.

Lumilly
미국
앱 사용 기간 대략 2개월
답글 Smile.io개 2021년 11월 8일

Thank you so much for taking the time to leave us a review! So glad to hear that you've been having a great experience so far 💖

2023년 12월 4일

"Great service and fast support, we're happy with the app!"

STF Shop
독일
앱 사용 기간 대략 2개월
답글 Smile.io개 2023년 12월 6일

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

2020년 11월 19일

We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!

Kick Game
영국
앱 사용 기간 거의 3년
답글 Smile.io개 2020년 11월 20일

Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!