Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,616)

전체 평점
4.8
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2016년 10월 9일

Love the marketing solution!
We would definitely recommend this app to other business owners.

Ecom Products
미국
앱 사용 기간 대략 1개월
2023년 11월 16일

i really like the app and the customer service is perfect.

Orleans Vape
캐나다
앱 사용 기간 대략 1개월
답글 Smile.io개 2023년 11월 18일

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨

2016년 8월 12일

Very quick and fast way to start reward program. however with some small tweaks this would be perfect for online or retails

Yuphorix
미국
앱 사용 기간 2년 초과
2016년 9월 28일

Very please with the App. My customers will love this

Pollinate Coffee
미국
앱 사용 기간 대략 1개월
2017년 1월 14일

Great app! It's easy to set up and follow the step by step instructions. I just wish they have a little bit less expensive tier level. I want more than basic but I'm starting out a new business and it's too expensive to jump on to next level without seeing how customers like and participate this reward program.

Monmotreats
미국
앱 사용 기간 2년 초과
2023년 10월 30일

Useless unless you pay, you cant even edit your programs without paying. cancelled

BountyBox
남아프리카
앱 사용 기간 3년 초과
답글 Smile.io개 2023년 11월 1일

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience.

2022년 12월 5일

I've been really enjoying this app so far. I needed support for the first time today and Jade was super friendly and helpful. I got my issue resolved quickly. I love how excited my customers are too about the program!

Comfy-Cozy
미국
앱 사용 기간 대략 1개월
답글 Smile.io개 2022년 12월 5일

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today :) <3 Jade

2023년 12월 20일

The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!

Nerdy Nuts
미국
앱 사용 기간 2년 초과
답글 Smile.io개 2024년 1월 6일

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

2022년 3월 28일

We have used this review since setting up our online store 3 years ago. At this point we will be looking at changing our loyalty point program. Anything less than Pro is not worth the money, and the subscription fees are out of control. We are frustrated with the lack of features in any payment plan other than Pro. We would happily pay a reasonable subscription fee for the app, but the Pro is an insane amount of money to pay for a mid-sized business, and the features in Starter or Growth are not worth it. I would recommend against other small/medium sized businesses using this app. I am glad the developers have found success with enterprise level businesses but they do not care or cater to anyone else.

Beehive Wool Shop
캐나다
앱 사용 기간 대략 3년
답글 Smile.io개 2022년 3월 28일

Thank you for sharing your open & honest feedback. It hurts, because we champion ourselves on supporting small & medium business 😔 . It's definitely not our intention to price anybody out of using Smile.

There's normally a way we can work together to figure out a viable way forwards. I've gone ahead and reached out directly to see how we can make Smile work for you.

Our team is online and looks forward to reconnecting.

2023년 2월 9일

Love the app! It's great :) my only note would be two things, automatic point integration of previous purchases by customers when integrating with your store, and second, I would have an email capability to email those customers what their points balance is. This is especially helpful for a store that didn't launch with a loyalty program but is creating one later and has a great customer base who would appreciate an email like this.

STEPHEN MICHAEL OLIVER
미국
앱 사용 기간 대략 1개월
답글 Smile.io개 2023년 2월 10일

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨