Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,656)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 20일

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
싱가포르
앱 사용 기간 5년 초과
답글 Smile.io개 2024년 3월 21일

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

2024년 12월 5일에 편집됨

So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!

Edited 12/5: Customer Service continues to impress! Shelby went above and beyond for a small issue I was having and fixed it for me in just a few minutes!

Ruby Joy Boutique
미국
앱 사용 기간 6개월
답글 Smile.io개 2024년 6월 27일

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

2024년 8월 19일

Great app with great customer support, especially Cole!

Collagen For Her
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 8월 31일

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

2024년 4월 25일

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
캐나다
앱 사용 기간 5년 초과
답글 Smile.io개 2024년 4월 26일

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be ...

2024년 6월 6일

This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to ...

shopatlasgrey
미국
앱 사용 기간 1년 초과
답글 Smile.io개 2024년 6월 7일

Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, ...

2024년 8월 6일

I had an issue and they were quick to respond to my chat and fix it!

ULAH
미국
앱 사용 기간 대략 2년
답글 Smile.io개 2024년 8월 8일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024년 5월 29일

Excellent app, have been using it for years and they always look after us well.

Superfoods Australia
오스트레일리아
앱 사용 기간 4년 초과
답글 Smile.io개 2024년 5월 31일

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

2024년 6월 17일

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
미국
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 6월 22일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024년 7월 5일

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
미국
앱 사용 기간 3개월
답글 Smile.io개 2024년 7월 23일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024년 6월 25일에 편집됨

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
미국
앱 사용 기간 1년 초과
답글 Smile.io개 2024년 5월 6일

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨