Smile: Loyalty & Rewards , 리뷰 5,998개
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평점별
The help center responds quickly to my questions and explains well.
An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!
Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊
Please do not hesitate to reach out again if you have more questions. Cheers!
Smile Team✨
Easy to set up and the price is right!
Thank you so much for your review, we really appreciate your kind words.
Cheers
Joana 🤩
AH-MAZING app! Great features that my customers love, really easy to customise and super friendly and helpful support! Recommend this to any small (or large) business to help with customer retention
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Great customer service. Helped me with a problem that was not supported by the level that I was subscribed to but still made it work for me.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Wonderful customer service from Jade! Not only did she help me with my inquiry lighting fast, but she also offered our small cafe a discount to help get the program going! The program itself has also been spectacular and our customers love it.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Jade 🤩
Don't hesitate to reach out if you have any questions! We're always here when you need us 💖
- Smile Team ✨
David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.
We really appreciate you taking the time to leave us a review I'm glad we were able to help you.
Best regards
The Smile team
So far, so good. We are still new top the app and exploring it. the CS team is awesome.
Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)
We have 3 Shopify websites and use Smile for rewards on all of them. We have been very happy with this app and our customers love our rewards program. Smile also has a great support team. I recently talked to David and he was very kind, responsive and quickly helped me resolve our issue!
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨