Smile: Loyalty & Rewards
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We've been using Sweet Tooth for 7 months now. We weren't sure how interested our customers would be in a rewards program....since it seems everyone has one. However, every brand (if they provide a good product or service) has brand advocates. After extensive research, we were convinced Sweet Tooth had the best Loyalty program app available. It's not cheap, but anything of real value rarely is. I like the fact that it's a great way for your customers to become engaged brand advocates by helping spread the word about your brand via referrals and social media. We are pleasantly surprised at how many of our customers are taking advantage of the program. I gave them 4 stars because I would like to see a few more functions and better reports. However, the app works great and flawless. We've had no functionality issues. When we have had questions, Customer Support has been superb.
Just added this app and I love it already. This is so simple to use, and I can see that my visitors like it as well. I'm pleased with the ease of use and results.
Looks good so far
www.casefun.com
I am new at this app and have had a lot of questions and the Smile group has been amazing to answer all my questions.
Thanks for taking the time to share your feedback, it was a pleasure to help! :)
Customer service was very helpful and responded super quick. My challenge is with the customer user interface. It's not intuitive that customers should click on the 'Get Perks' icon in order to access their loyalty account. If I already signed up, I wouldn't need to 'get' perks - I would already have them. Maybe this is something that is fixed in the upgrade plans but for the basic plan, I found it to be counter-intuitive.
Hey there! Thank you so much for taking the time to leave us a review!
You can change the 'Get Perks' text to something that works for both existing & new customers by going to Branding > Launcher (https://app.smile.io/display/launcher). Please don't hesitate to reach out if we can help with anything else at all! :)
Easy to set up and go perfect with my theme.
Excellent idea! This App is very useful and it addresses a problem we all have! Don't miss out on more opportunities
The customer service was prompt and service staff was very helpful in my enquiries. Easy to use app.
Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
Great app. Great Service. This is a tool that has been well polished. So just give it a try and see.
Thanks so much for the kind words, super happy to hear that you're loving the app. -Jade <3
Love it keep up your great work :)