Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

리뷰 (6,628)

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
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  • 평점의 2%가 별 3개입니다
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2025년 1월 15일에 편집됨

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!

Preggy Plus
트리니다드 토바고
앱 사용 기간 2년 초과
답글 Smile.io개 2024년 12월 13일

We smiled reading this review! Thank you so much :)

2025년 1월 10일

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Better Bushcraft
미국
앱 사용 기간 11개월
답글 Smile.io개 2025년 1월 12일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024년 11월 11일

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about ...

ourCommonplace
노르웨이
앱 사용 기간 대략 3년
답글 Smile.io개 2024년 11월 12일

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

2024년 11월 29일

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
영국
앱 사용 기간 4년 초과
답글 Smile.io개 2024년 11월 30일

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

2024년 12월 11일

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
캐나다
앱 사용 기간 7개월
답글 Smile.io개 2024년 12월 13일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024년 12월 5일

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
미국
앱 사용 기간 5년 초과
답글 Smile.io개 2024년 12월 7일

So glad Shelby was able to assist you and thank you for your lovely review! :)))

2024년 12월 3일

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and ...

Pacific First Aid
캐나다
앱 사용 기간 6개월
답글 Smile.io개 2024년 12월 4일

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024년 12월 19일

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
미국
앱 사용 기간 대략 2년
답글 Smile.io개 2024년 12월 22일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024년 12월 7일

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
캐나다
앱 사용 기간 거의 4년
답글 Smile.io개 2024년 12월 9일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2025년 2월 11일

Support (Lynn and Jade) were super helpful. This app has been great for conversions.

NutriPetPak
미국
앱 사용 기간 2년 초과
답글 Smile.io개 2025년 2월 13일

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨